Job Description

Starting at $18 per hour Why join EMT? We provide a supportive and rewarding work environment along with excellent benefits, including:

• Company vehicle is provided- No commute - Able start and stop your day at your own door.
• Health, Dental, and Vision Insurance (for eligible full-time employees)
• Company Paid Life Insurance
• PTO after 90 days and up to 3 floating holidays a year
• 401(K) Retirement Plan
• Weekly pay

Since 1996 EMT has provided compassionate, safe, and timely transport. Our team is dedicated to transporting any passenger no matter what disabilities or challenges they may face. We take extraordinary pride in transporting our passengers to their desired destination.
Who We Serve EMT serves organizations in the St. Louis, Missouri metro and surrounding areas, including neighboring areas in Illinois, as well as Cumberland, Maryland. These organizations include school districts, hospitals, doctor's offices, and more. We also transport individuals and families to and from appointments or simply when they need a ride. Our drivers play a vital role in ensuring all our passengers receive safe, dependable, and courteous transportation. This is more than just a driving role, this position requires professionalism, warmth, and a commitment to excellent service—values that define EMT's missions, visions, and values.
If you are enthusiastic about making a difference in the lives of others and meet the qualifications listed above, we encourage you to apply for this rewarding position.
Responsible for all aspects involved in the loading, transporting, and unloading of passengers with mobility challenges into and out of a vehicle equipped with lift platforms for stretchers, gurneys, wheelchairs or any other mobility-assisted devices. Provides safe, compassionate, dignified, and timely transportation for passengers confined to prone positions on gurneys, stretchers, back-boards or other devices and equipment, confined to a wheelchair, or who have limited reliance on scooters, walkers, crutches or canes.
Essential Functions:

• Safely transport passengers to and from medical appointments, school, or any other destination, ensuring timely arrivals.
• Transfer or assist patients onto the Mobility-assisted device ensuring the patient is properly secured and the device is in a locked and stable position prior to transport.
• Monitor passenger activity periodically while taking care not to become distracted.
• Conduct pre-trip and post-trip vehicle inspections to ensure the vehicle is in safe operating condition.
• Provide excellent customer service by engaging with passengers in a friendly and professional manner.
• Address passenger concerns or questions during transit to enhance their experience.
• Maintain accurate records of all trips, including passenger details, mileage, and any incidents or issues encountered during transportation.
• Utilize GPS and mapping tools to determine the most efficient routes for transportation.
• Communicate effectively with dispatch to receive and confirm trip assignments.
• Provide oversight and direction to Medical Transportation Assistants and/or Student Transportation Aides assigned to the same trip.

Requirements

• This is a physically demanding position requiring the individual to bend, stoop, crouch, twist, kneel and lift up to 200 lbs. up to 8" occasionally. Any candidate that applies should take in consideration of the physical demands.
• Must be 21 years old or older.
• Must successfully pass drug screening and extensive criminal background checks.

Education:

• Highschool Diploma or equivalent.

Experience:

• Proven experience in customer service or in a similar role.
• Familiarity with safety and emergency procedures.
• First Aid, AED and CPR certification are preferred.

Abilities:

• Ability to assist passengers courteously and efficiently
• Strong communication and interpersonal skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Must have no more than three (3) traffic citations in the previous 36 months and no driver’s license suspensions or revocations within the past five years.
• Must maintain a clean driving record throughout employment with EMT
• Must possess a valid state-issued driver’s license which allows for the operation of vehicles “for hire” (Class “E” in Missouri, Class “D” in Illinois)
• Must not have any no felony convictions or misdemeanor convictions related to health care, fraud, theft, embezzlement, breach of fiduciary responsibility, or other financial misconduct; elder abuse; patient abuse in connection with the delivery of a health care item or service; unlawful manufacture, distribution, prescription, or dispensing of a controlled substance; and any felony or misdemeanor conviction for child abuse, elderly abuse, domestic violence, criminal sexual conduct, drugs or weapons.
• Patience and empathy towards passengers with physical and mental disabilities
• Good problem-solving skills
• Ability to bend, twist, stoop, kneel, squat, lift up to 200 lbs. up to 8”, and sit for extended periods of time
• Ability to work in a team environment and follow instructions
• Attention to detail and cleanliness

Express Medical Transporters (EMT) is dedicated to inclusive hiring and employment practices and will make every effort to provide reasonable accommodations to any and all essential functions or requirements of its jobs and stated duties upon request or direct knowledge of a need for such accommodation. Normal Working Conditions: This position requires the Medical Transportation Assistant to be a passenger in a moving vehicle for the majority of the time. While the vehicle provides some protection from weather and elements, frequent exposure to all elements of weather such as wind, rain, snow, and high heat and humidity are common. Additionally, exposure to bodily fluids should be expected.