Job Description

The Medical Clerk provides secretarial and clerical services to support the Medical and Dental staff. Follows policies and procedures in accordance with DOL, PRH, Center, and Bizzell Group requirements.

• Types routine and technical materials, subject to detailed review by manager.
• Corrects incidental grammatical errors, punctuation, and spelling.
• Sets up and types tables, charts, and graphs from specific instructions or from a rough draft.
• Modifies letters to fit varying situations.
• Screens mail and routes according to content. Fills requests for standard materials, such as reprints and publications.
• Answers inquiries requiring standard answers and/or refers calls to proper persons based on the type of information requested.
• Allocates materials to a moderately complex filing system.
• Selects and pulls pertinent material from files as requested by the manager.
• Posts and maintains records, which may require follow-up action with responsibility for currency and accuracy.
• Compiles reports for Center Health Management Information System (HMIS).
• Operates duplicating and office machines as required and instructs others in the operation of such machines.
• Makes physical arrangements for meetings and notifies persons of time and place as directed.
• Acts as the receptionist and makes appointments for the manager.
• Maintains logs on all Wellness patients.
• Works to ensure performance management standards are met.
• Ensures required property (equipment) controls are adhered to.
• Works towards meeting performance management goals.
• Follows CDSS plan and Code of Conduct system daily.

· Adheres to required property control policies and procedures.

• Maintains good housekeeping in all areas and complies with safety practices.

· Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.

· Demonstrates and abides by The Bizzell Group’s core values and operating principles.

• Models, mentors, and monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Participates in PRH-mandated staff training. Failure to participate may result in disciplinary actions up to and including termination.

Perform other duties as assigned.

Requirements

Key Competencies

Performance Standards/Results

Effective Communication

· Presents information both clearly and concisely and regularly confirms the correct interpretation of information.

· Very high standard of communication skills both written and verbal for the presentation of facts and ideas.

· Shows professional non-verbal body language and actively listens to others.

Organization of Work

· Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision-making, flexibility, and problem-solving.

· Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.

· Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.

· Continually seek ways to improve employment services provided via the development of professional skills and personal growth.

Professionalism

· Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy.

· Acts as a team player and builds professional relationships with coworkers to achieve goals.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Proficiency with advanced Microsoft Office applications including Word, PowerPoint, and Excel.

Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.

High level of organizational & communication skills.

Moderate speed typing skills and some knowledge of medical terminology is necessary.

Knowledge of standard medical office administration procedures and confidentiality.

Experience

Minimum of one-year medical clerk training experience required.

Education

A high school diploma or equivalent is required.

Certificates, Licenses, Registrations

Valid State Driver’s License.