Job Description

Starting at $57,300

MAJOR FUNCTION:

Under the direct supervision of the Senior Director of Behavioral Health and Supervisor of Behavioral Health provides social work services. The Medical Case Manager provides case management services in an integrated care and trauma informed manner. The Medical Case Manager works in a patient centered and collaborative manner providing services to patients which includes but is not limited to case management, advocacy, HIV-related counseling, identification of mental health or substance use needs as appropriate and follow up services to patients via face to face or through telemedicine. Is responsible to work independently, managing a diverse and sometimes difficult caseload; does related work as required.

Essential Functions:

Direct Service:

Assesses the presenting and underlying psychosocial needs of all clients in the Project Access program. Composes a thorough social work assessment and treatment plan.
Maintain updated releases of information and other State of New Jersey mandated charting documentation.
Takes action to resolve client’s psychosocial problems with client’s permission, including contacting appropriate referral agencies, involving client’s family members, making use of community resources, and advocating on client’s behalf.
Follows NASW standards of care in providing all services.
Assists clients in application processes for appropriate public and private benefits, including follow-up on application status and accompanying clients to various program offices as appropriate.
Provides referrals to individual, family, and group counseling services as indicated. Intervenes at both the intrapersonal and interpersonal/community levels.
Outreach to known patients in the community as requested by HJA staff for immediate medical need.
Engages in supervision of ACCESS Outreach Work/Transportation and coordinates said services
Provides coverage for other social workers as needed.
Complies with and meets the required standards for Joint Commission and HRSA accreditations
Collaborates with all members of the Integrated Care Treatment team in service of the patient.
Other duties as assigned

Program Development and Maintenance:

Develops and maintains liaison relationships with all community resources as able, including public and private service delivery systems. Works to establish collaborative services and to lessen duplication of care.
In conjunction with other HIV program staff, maintains standardized current community resource directory, including the social services network.
In conjunction with other social work staff, maintains standardized current community resource directory.
Participates in the development, implementation, and evaluation of special projects and/or pilot programs.
Interprets Center social service policies and procedures to providers, institutions, agencies, recipients, and other concerned individuals.
Establishes and maintains necessary records and files. Drafts correspondence in the course of official duties.
Collects, records, and analyzes significant program-related data; develops monthly statistical and programmatic reports.

Staff Development:

Serves as a full member of the HJAHC clinical staff team
Participates fully in HIV program staff meetings and Center social work departmental meetings
Gives technical consultation to HJAHC colleagues on the medical-social aspects of the HIV program, as requested
Participates in professional and related meetings, conferences, and continuing education training as available; prepares reports as requested
Keeps apprised of the developing areas of HIV care and treatment, in addition to updates in social services, and provides colleagues with updates as appropriate
Assists in social work departmental tasks, including programmatic and infrastructure design, implementation, and evaluation
Learns and implements various types of electronic and/or manual recording and information systems used by the Center or its related units
Complies with all dictates of the National Association of Social Worker’s Code of Ethics and the Social Workers Licensing Act of 1991 (N.J.S.A. 45:15BB-1 et seq.) and amendments thereto and with all the rules of the New Jersey State Board of Social Work Examiners
Assists with onboarding of new staff as supervising university interns as requested.

requirements:

Education & experience:

Master’s Degree in Social Work from a graduate school accredited by the Council on Social Work Education
Two years professional experience in social work; one year shall have been in a field of health care

LICENSURE AND/OR CERTIFICATIONS:

Licensure by the New Jersey Board of Social Work Examiners as a Licensed Social Worker or a Licensed Clinical Social Worker

KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s)

Excellent communication, supervisorial and interpersonal skills.

PHYSICAL & WORK REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and use hands to handle, finger or feel objects, tools or controls. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

About Henry J. Austin Health Center

Henry J. Austin Health Center, Inc. (HJAHC) is located in Trenton, New Jersey. Established in 1969 as Trenton's Neighborhood Health Center, HJAHC was incorporated in 1986 as a private, non-profit 501(c) (3) entity. The mission of Henry J. Austin Health Center is to provide quality, community-based, affordable, accessible primary health care services in a culturally sensitive manner with respect and dignity. Increasing access and decreasing barriers to quality care are the mainstays of HJAHC.

HJAHC is named after Dr. Henry J. Austin, an African-American, Princeton resident, who came to Trenton to practice medicine since Jim Crow laws prohibited this in his own home town. Austin was born on February 23, 1888 in Tallahassee, Florida and was brought to Princeton as a young boy. He attended Howard University Medical School and graduated in 1918.

HJAHC is a Federally Qualified Health Center (FQHC). FQHC is a federal designation from the Bureau of Primary Health Care (BPHC) and the Center for Medicare and Medicaid Services (CMS) that is assigned to private non-profit or public health care organizations that serve predominantly uninsured or medically underserved populations. FQHCs are located in or serving a federally designated Medically Underserved Area/Population.

HJAHC is the largest non-hospital based ambulatory care provider in the city. Primary health care services include: adult medicine, gynecology, pediatrics, HIV treatment, dental care, podiatry, and ophthalmology. Additional services are nutrition, social service, substance abuse assessment and intervention, behavioral health, translation services, transportation, and an onsite pharmacy. Most forms of health insurance including Medicare and Medicaid are accepted and there is a sliding fee scale for the uninsured. Henry J. Austin Health Center provides care to approximately 13,000 individuals annually generating more than 50,000 visits from four locations.

Industry

Healthcare & Social Services

Company Size

51-200 employees

Headquarters

Trenton, NJ

Year Founded

1986

Website

henryjaustin.org

Social Media

Medical Case Manager