New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
New Horizons is looking for an Medical Care Coordinator who will provide comprehensive nursing-based care coordination services for individuals with behavioral health conditions, substance use disorders, co-occurring disorders, and complex medical needs. This role is responsible for coordinating and monitoring medical and psychiatric care to promote continuity of services, improve health outcomes, and reduce avoidable emergency room visits and hospitalizations. Services are delivered utilizing a person-centered, recovery-oriented, and trauma-informed approach in accordance with Florida DCF Care Coordination guidelines.
As a Medical Care Coordinator , your responsibilities will include:
· Serve as the primary nursing care coordinator for assigned individuals.
· Conduct timely follow-up and care coordination related to high utilizers, emergency department visits, hospitalizations, and medical send-outs.
· Identify medically complex and high-risk individuals requiring enhanced care coordination and intervention.
· Coordinate primary care, specialty care, psychiatric, pharmacy, and behavioral health appointments.
· Assist with discharge planning and continuity of care following inpatient detox admissions.
· Monitor medication continuity, treatment compliance, and follow-up recommendations.
· Coordinate care with hospitals, healthcare providers, pharmacies, managed care organizations, and community agencies.
· Assist individuals with accessing insurance benefits, medication assistance programs, transportation services, and community-based resources.
Requirements
New Horizons of the Treasure Coast and Okeechobee is the most comprehensive mental health and substance use recovery agency in the region, with nine facilities across four counties serving 15,000 children and adults annually, regardless of their ability to pay.
New Horizons of the Treasure Coast was created in 1958 by community members who passionately believed that quality mental health services should be available to all in need on the Treasure Coast.
From its first location in Ft. Pierce, New Horizons has expanded to serve residents in Indian River, Martin, Okeechobee and St. Lucie Counties, with its main campus on Midway Road in Fort Pierce.
More than 60 years after its founding, New Horizons continues to work hard to fulfill the vision of its founders. It offers inpatient and outpatient mental health care for adults and children, crisis units for adults and children, learning resource centers for independent living skills, a transitional group home, a primary care clinic, substance abuse and detox services, case management, family support and counseling, and programs in schools and with law enforcement agencies.
New Horizons provides a safety net for those in crisis, outreach programs to promote resilience and recovery, and community education to help our community achieve health in both mind and body.
