Job Description

Medical Business Office Coordinator

Gastro One, located in Germantown, TN is seeking a highly organized and proactive Business Office Coordinator to join our dynamic healthcare team. As a key member of our administrative staff, the Business Office Coordinator will be responsible for overseeing various aspects of office operations, ensuring the efficient functioning of the business office, and contributing to the overall success of our gastroenterology practice.

Responsibilities:

1. Billing and Revenue Cycle Management:

• Manage billing processes, ensuring accuracy and compliance with regulatory standards.
• Collaborate with insurance providers to process claims and address billing inquiries.
• Oversee the revenue cycle, optimizing financial performance.

• Coordinate patient appointments, maintaining an organized and efficient schedule.
• Utilize scheduling software to manage appointments, cancellations, and rescheduling.

• Supervise front desk activities, including patient check-ins, check-outs, and registration.
• Provide exceptional customer service to patients, addressing inquiries and concerns.

• Maintain accurate financial records and generate reports as needed for analysis.
• Assist in budget tracking and financial planning.

• Facilitate effective communication among healthcare providers, administrative staff, and other departments.
• Participate in regular meetings to discuss office operations and implement improvements.

• Ensure compliance with healthcare regulations and stay abreast of industry standards.
• Oversee documentation processes, including patient records and office procedures.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

If you are a dedicated RN who values quality care, teamwork, and making a meaningful difference in patients’ lives, we encourage you to apply and join the Gastro One team.

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Required Skills:

• Previous experience in healthcare administration, preferably in a gastroenterology or related medical practice.
• Minimum Associate's Degree required.
• Must have a minimum of 5 years of medical business office experience.
• Must demonstrate longevity in past roles.
• Strong organizational and multitasking abilities.
• Proficient in billing processes and familiarity with medical coding.
• Excellent interpersonal and communication skills.
• Knowledge of medical terminology and experience with office management software.
• Ability to handle confidential information with discretion.