Job Description

Medical Billing & Insurance Follow-Up Specialist (Hybrid/Remote)

Location: Sterling, VA (initial onsite training required)

Schedule: Monday-Friday, 8:00 AM-4:30 PM

Employment Type: Permanent

Salary: $37,440-$41,600 annually + Monthly Commission Opportunities

Work Arrangement: Hybrid with majority remote after training

About the Opportunity

A growing healthcare revenue cycle organization is seeking a Medical Billing & Insurance Follow-Up Specialist to join its team. This role focuses on researching and resolving outstanding hospital claims, working directly with insurance carriers, patients, and internal billing teams to ensure timely claim resolution and account recovery.

This is an excellent opportunity for someone with experience in medical billing, collections, accounts receivable, claims follow-up, or revenue cycle management who enjoys problem solving, insurance research, and customer interaction.

Key Responsibilities

• Follow up on outstanding hospital claims that remain unpaid
• Contact insurance carriers to determine claim status and next steps for resolution
• Research denials and payment issues and identify corrective actions
• Communicate with patients regarding account balances when appropriate
• Submit documentation such as medical records and authorization requests as needed
• Maintain accurate account notes and documentation within company systems
• Handle inbound and outbound calls related to account resolution
• Collaborate with billing teams to ensure claims are processed correctly
• Meet productivity and performance goals, including managing approximately 20-30 claims per day after training
• Provide high-quality customer service while maintaining compliance standards

Required Qualifications

• Previous experience in medical billing, medical collections, claims follow-up, accounts receivable, or revenue cycle
• Experience working with insurance carriers such as Medicaid, Blue Cross Blue Shield, Cigna, Aetna, or similar payers
• Knowledge of hospital claims and insurance reimbursement processes
• Experience using Cerner or Epic
• Strong customer service and communication skills
• Ability to manage multiple computer systems simultaneously
• High school diploma or equivalent
• Understanding of HIPAA and healthcare compliance requirements

Preferred Qualifications

• Experience working with pediatric healthcare organizations
• Strong knowledge of hospital billing workflows and denial management
• Familiarity with UB-04 claims and healthcare reimbursement processes

What You'll Love About This Role

• Majority remote work environment after training
• Monthly commission opportunities, with many employees earning an additional $800-$1,000 per month
• Performance incentives and bonus programs
• Supportive, family-oriented culture
• PTO incentives and employee recognition programs
• Regular team events and celebrations
• Long-term career stability with low employee turnover

Training & Onboarding

• Initial training will take place onsite in Sterling, VA
• Additional system training will be conducted in Silver Spring, MD
• Most of the first two weeks will be spent onsite for training and system access setup
• Following training, employees will primarily work remotely

Additional Requirements

• Reliable high-speed internet connection
• Ability to hardwire company equipment directly to internet service
• Successful completion of background check and drug screening

If you're looking for a long-term opportunity in healthcare revenue cycle management with strong earning potential and a flexible work environment, we'd love to hear from you.

Job Type & Location

This is a Permanent position based out of Sterling, VA.

Pay and Benefits

The pay range for this position is $37440.00 - $41600.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Commission plus benefits.

Workplace Type

This is a hybrid position in Sterling,VA.

Application Deadline

This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.