UCLA Health

Medical Billing Customer Service Representative

UCLA Health  •  $29.04 - $38.29/hr  •  Remote  •  9 days ago
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Job Description


General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Flexible Hybrid
Work Schedule
Monday - Friday, 8:00am - 4:30pm PST
Posted Date
05/19/2026
Salary Range $29.04 - 38.29 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
30579


Primary Duties and Responsibilities

Provide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health.The Billing Customer Service Representative will be responsible for:

  • Performing all required duties within the patient accounting system
  • Serving as a primary source for Customer Service assistance and ensuring customer satisfaction
  • Handling a high volume of incoming customer service calls in a call-center environment
  • Having a positive demeanor, good verbal and written communication skills, and professional in all aspects


Salary Range: $29.04 - $38.29/Hourly


Job Qualifications

We’re seeking detail-oriented, self-directed professional with:

  • Required two years recent professional medical billing collection experience as well as two years of customer service experience
  • Working experience with Medi-Cal, Medicare, HMO, and PPO insurances
  • Experience using online payer sites with the ability to check claim status, denials, and eligibility
  • Knowledge of MS Word and MS Excel software
  • Knowledge of CPT, ICD-10, and HCPC codes
  • Must be an effective multi-tasker in order to meet daily production and quality standards


As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.

UCLA Health

About UCLA Health

For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.

Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.

Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Los Angeles, CA
Year Founded
1955
Website
uclahealth.org
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