This position focuses on medical insurance verification of benefits, preauthorizations, and medical claim follow-up for oral surgery, implants, sleep dentistry, bone grafting, and medically necessary dental procedures.
Responsibilities:
• Complete detailed medical insurance verifications of benefits (VOBs)
• Submit and follow up on medical preauthorization
• Track and follow up on outstanding medical claims
• Communicate with insurance companies regarding claim status and documentation requirements
• Review insurance policies and benefit limitations
• Maintain accurate documentation and spreadsheets
• Work closely with dental offices and billing specialists
• Assist with appeals and requests for additional documentation
Requirements
• Experience with dental or medical insurance billing preferred
• Knowledge of CPT, ICD-10, and medical terminology is a plus
• Strong phone and communication skills
• Highly organized with attention to detail
• Ability to multitask in a fast-paced environment
• Experience with insurance portals such as Availity, UHC, Aetna, BCBS, Cigna, and Humana preferred
• Positive attitude and willingness to learn
Benefits

SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service.
WHAT MAKES US DIFFERENT
SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.