Job Description

Medical Billing AR Collector – Workers’ Comp, Auto & Legal | Full-Time | Remote | Jacksonville, FL

Join H2 Health as a Medical Billing AR Collector – Workers’ Comp, Auto & Legal and bring your specialized revenue cycle expertise to a team where follow-through, problem-solving, and ownership make a measurable impact.

As part of H2 Health’s Revenue Cycle Management (RCM) team, you’ll manage complex accounts receivable involving Workers’ Compensation, Auto/Personal Injury, and Legal/Attorney claims. This role is designed for an experienced medical billing professional who understands the full billing and collections lifecycle and is comfortable working directly with claims adjusters, TPAs, employers, insurance carriers, attorneys, and payer systems.

This is a full-time, Monday–Friday remote position, with availability to work primarily during Eastern Time business hours preferred.

Your Role

• Manage outstanding AR for Workers’ Compensation, Auto/Personal Injury, and Legal/Attorney claims
• Handle the full billing and collections process, including claim submission, follow-up, denials, appeals, payment follow-up, and account resolution
• Work directly with TPAs, employers, insurance carriers, claims adjusters, attorneys, and payer representatives
• Communicate with Workers’ Comp and Auto adjusters regarding claim status, compensability, authorizations, billing issues, payment delays, and outstanding balances
• Navigate Workers’ Compensation portals and electronic payer systems to submit claims, verify status, obtain documentation, and follow up on payment
• Verify claim information, benefits, authorizations, and payer-specific billing requirements
• Research and resolve denials, underpayments, delayed payments, and aged AR
• Maintain detailed account notes and consistently follow up to support AR collection and productivity goals

Requirements

• High school diploma or equivalent

• Proven experience in medical billing and accounts receivable collections
• Required: Direct hands-on experience with Workers’ Compensation, Auto/Personal Injury, and Legal/Attorney billing and collections
• Experience working with TPAs, employers, insurance carriers, claims adjusters, and attorneys
• Experience communicating and negotiating with Workers’ Comp and Auto claims adjusters
• Experience using Workers’ Compensation portals and electronic payer systems
• Strong knowledge of claims, EOBs/ERAs, denials, appeals, authorizations, reimbursement, and payer-specific billing requirements
• Ability to independently manage high-volume, complex, and aged AR accounts
• Strong communication, organization, negotiation, follow-up, and problem-solving skills

Benefits

• Medical, dental, and vision insurance

• PTO and paid holidays
• 401(k) with company match
• Tuition loan reimbursement
• HSA/FSA options
• Employee Assistance Program
• Company-paid life insurance
• Additional voluntary benefits

Workplace Experience & Perks

• Full-time remote work environment
• Monday–Friday schedule
• Collaborative, people-first culture
• Strong team and administrative support
• Employee recognition programs
• Career advancement opportunities across H2 Health
• An environment that values accountability, initiative, and ownership

Ready to put your medical billing and AR collections experience to work in a role where accuracy, persistence, and follow-through make a meaningful difference? Apply today and join an H2 Health team that values your expertise, supports your growth, and recognizes the impact you make.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.