Job Description

Position: Medical Biller | Physical Therapy - (PIP, Workers Comp. & Auto Accident)

Job Code: S-TCPB-BPIP-7

Position Type: Full-Time

Work Hours: 8:00 AM - 5:00 PM (CDT)

Work Days: Monday - Friday

Salary: $5 - $6 per hour (depending on experience)

Workplace: Remote

Preferred Candidate Location: Philippines

About Us:

Our client is a Physical Therapy Billing Services company seeking a detail-oriented and adaptable Medical Biller to join their growing team.

This role involves a variety of billing responsibilities, including handling a high volume of PIP (Personal Injury Protection), workers’ compensation, and auto accident-related claims. They are looking for someone who is organized, quick to learn, and able to follow billing procedures accurately.

The selected candidate will work closely with the senior billing team and receive training and guidance from experienced billers in a supportive and collaborative work environment.

Scope of Responsibilities

The ideal candidate will handle a variety of billing-related tasks, including:

• Managing a high volume of PIP, workers’ compensation, and auto accident-related claims
• End-to-End Medical Billing / RCM
• Insurance Verification and Authorization
• Claims Processing and Follow-Ups
• Payment Posting and Payment Follow-Ups
• Ensuring billing accuracy and following company procedures
• Coordinating with healthcare providers and insurance companies
• Supporting senior billers with daily billing operations
• Email and Text Management

Requirements

Qualifications and Preferred Traits

• Experience with medical billing for a physical therapy practice is a plus
• Experience handling PIP (Personal Injury Protection), workers’ compensation, and auto accident-related claims is highly preferred
• Experience with Prompt EMR is a plus but not required
• Must be detail-oriented, organized, and accurate in handling billing tasks
• Ability to follow company procedures and billing workflows exactly as instructed
• Strong critical thinking and problem-solving skills
• Must be adaptable and able to learn detailed billing processes quickly
• Ability to work efficiently in a fast-paced billing environment
• Excellent English communication skills — professional, clear, and collaborative
• Team-oriented with the ability to work closely with senior billers and team members

Team Expectations

We value team unity and collaboration. This role requires a proactive individual who can immerse themselves in the team's culture and foster positive relationships with colleagues.

Basic requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.