Job Description

Patient Account Representative

Launch Your Career in Healthcare Operations with a Team That Makes a Difference

Are you detail-oriented, tech-savvy, and passionate about helping people? We're looking for a Patient Account Representative to join a growing healthcare operations team where accuracy, customer service, and problem-solving are essential to success. This is an excellent opportunity for candidates with strong computer skills, administrative experience, or customer service backgrounds who are looking to build a career within healthcare.

In this role, you'll serve as a critical link between providers, insurance companies, and internal teams, ensuring provider information is accurate, up to date, and properly maintained. If you excel at working within multiple systems, managing data, and communicating professionally with patients and stakeholders, we'd love to hear from you.

What You'll Do

• Verify, update, and maintain provider and account information with a high level of accuracy
• Process and manage large volumes of data using Microsoft Excel and internal databases
• Research missing or incomplete information and resolve discrepancies
• Contact patients and external organizations to obtain necessary documentation and account details
• Coordinate provider enrollment and credentialing activities for physicians, nurse practitioners, physician assistants, and other healthcare professionals
• Work directly with multiple insurance carriers to ensure provider records and participation information are accurate
• Review and process documentation while ensuring compliance with healthcare privacy standards
• Prioritize urgent requests and maintain established processing timelines
• Navigate multiple computer applications simultaneously while maintaining accuracy and efficiency
• Collaborate with billing, operations, and administrative teams to support overall revenue cycle processes

What We're Looking For

Required Qualifications

• Minimum 1 year of experience performing data entry, administrative support, customer service, or computer-based work
• Strong computer proficiency and ability to navigate multiple systems at once
• Experience using Microsoft Excel for data entry and record management
• Excellent attention to detail and organizational skills
• Strong verbal and written communication abilities
• Comfortable making outbound phone calls to gather information and resolve issues
• Ability to work independently in a fast-paced environment while managing multiple priorities

Preferred Qualifications

• Associate's or Bachelor's degree
• Experience with Epic or other electronic medical record (EMR) systems
• Healthcare, patient accounts, insurance verification, credentialing, revenue cycle, or medical office experience
• Exposure to provider enrollment, healthcare administration, claims, or hospital operations
• Retail or customer service experience with a strong focus on professionalism and customer support

Why Join Us?

Great opportunity to break into the healthcare industry

Gain experience with provider credentialing, healthcare operations, and revenue cycle support

Work in a modern, recently renovated office environment

Join a collaborative team of approximately 20 professionals

Develop valuable skills in healthcare administration, insurance processes, Excel, and data management

Stable, full-time opportunity with long-term career growth potential

Ideal Candidate

This position is perfect for individuals coming from customer service, retail, administrative support, healthcare administration, medical office, scheduling, claims processing, patient services, or data entry backgrounds who are looking to grow their career in a professional healthcare environment.

If you're highly organized, comfortable working on a computer throughout the day, and enjoy solving problems while helping support patient care operations, apply today!

Job Type & Location

This is a Contract position based out of Rochester, NY.

Pay and Benefits

The pay range for this position is $16.00 - $18.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Rochester, NY.

Application Deadline

This position is anticipated to close on Nov 25, 2026.

Workplace Type

This is a fully onsite position in Rochester,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.