Job Description
Job Title: Medical Biller (Remote)
Position Type: Full-Time
Work Hours: 8:00 AM – 5:00 PM Eastern Daylight Time
Work Days: Monday–Friday
Salary: $5–$6 per hour (depending on experience)
Workplace: Remote
Preferred Candidate Location: Philippines
We are seeking a highly skilled and detail-oriented Medical Biller to join our client's growing team. This role is ideal for someone who thrives in a fast-paced environment and has strong experience managing the full medical billing lifecycle.
You will play a key role in ensuring accurate billing operations, timely reimbursements, and effective communication with the clinic regarding billing matters. We’re looking for someone who is not only technically strong but also kind, responsive, and professional in all interactions.
Scope of Work/Responsibilities
- Manage the full medical billing lifecycle, including:
- Claim submission
- Payment posting and reconciliation
- Denial management and follow-ups on unpaid claims
- Perform denial and non-payment follow-ups to ensure maximum reimbursement
- Generate and maintain billing reports and provide updates to the clinic
- Communicate effectively with the clinic regarding billing issues and resolutions
- Work with insurance providers including:
- Medicare
- Medicaid
- UHC
- ASH
- Workers’ Compensation
- Utilize billing platforms such as Availity, Waystar, RadMD, or similar tools
- Maintain accuracy and attention to detail across all billing processes
- Collaborate with team members and stakeholders to improve billing workflows
- (Secondary Function – Preferred but not required)
- Assist with benefits verification and pre-authorizations, or be open to learning these functions
Requirements
Experience Requirements
- Medical education or degree: Not required
- Previous experience as a Virtual Assistant: Preferred but not required
- Medical license (e.g., RN, MD, PT): Not required
Basic Requirements
- Must be highly proficient in spoken and written English
- Must have relevant medical billing experience, especially end-to-end billing
- Strong experience in denial management and follow-ups
- Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory)
- Must be available for video meetings with camera on when needed
Technical Requirements
- Device: Reliable laptop or desktop computer
- Internet: High-speed connection (minimum 10 Mbps)
- Audio: Noise-canceling headset
- Video: Webcam for virtual meetings
- Workspace: Quiet, professional environment
Additional Requirements
- Strong attention to detail and organizational skills
- Excellent communication and coordination abilities
- Professional phone presence and interpersonal skills
- Must be kind, pleasant, responsive, and easy to work with
- Open to feedback and continuous learning
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.
