Job Description

Position Summary: This is a great opportunity to work in a respected practice as a Medical Assistant. Successful candidate must always maintain a professional image and appearance and in all communications. Must be able to multi-task while maintaining good patient and staff relations.

Essential Job Functions: (Medical Assistant/Desk-Focused)

• Perform patient check-out following provider visits, ensuring all orders and follow-up instructions are addressed
• Schedule follow-up appointments, procedures, and return visits according to provider recommendations
• Order diagnostic tests, labs, and imaging as directed by providers
• Coordinate with imaging centers, laboratories, and outside facilities to ensure tests are scheduled correctly and meet provider specifications
• Verify that orders are complete, accurate, and comply with facility requirements
• Serve as a primary point of contact for patients via phone and electronic communication
• Answer incoming calls, assess patient needs, and provide accurate information or route calls to the appropriate staff or provider
• Assist patients with questions regarding appointments, test orders, instructions, and next steps in care
• Communicate effectively with providers and clinical staff to clarify orders and patient care plans
• Track test orders and follow up to ensure completion and receipt of results.
• Maintain accurate and timely documentation in the electronic health record (EHR)
• Maintain professionalism, confidentiality, and compliance with HIPAA and clinic policies

General Skills:

• Provide courteous and friendly service to all patient and contributes to a positive team-based work environment
• Solid interpersonal skills including strong verbal and written communication abilities
• Ability to work in a stressful environment reacting calmly and effectively in all situations
• Ability to work as a team player and able to cooperate and collaborate with others

Clinical Skills:

• Accurate vital signs: (blood pressure, pulse, temperature, height, weight)
• Infection Control: (PPE, hand washing, sharps containers, biohazard disposal)
• Equipment use and maintenance: (ophthalmoscope/otoscope, sat. monitor, thermometer)
• Giving injections

Additional Job Functions & Expectations

• Willingness and ability to be cross trained in multiple clinic roles to support overall operations
• Primary assignment will be Check-Out Medical Assistant duties but must have the ability to provide coverage for rooming Medical Assistant responsibilities when needed
• Ability to assist with front desk duties, including patient check-in and general administrative support, as required after training
• Adaptability to changing workflow demands in a fast-paced clinical environment
• Collaborative team member who supports coworkers to ensure continuity of patient care

Qualifications

• Completion of and certification from an accredited Medical Assistant program/school
• Current CPR certification or obtain within 4 months of hire.
• Working knowledge of medical terminology
• Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally.
• Ability to stand and sit for prolonged periods of time.
• Previous experience preferred.

Hours: PART TIME 8 a.m. to 1 p.m. Monday – Thursday. Every other Wednesday our clinic goes to Mesquite. Must be able to work full day from 8:00 a.m. to 5 p.m. on those Wednesdays. Occasional 8 a.m. to 12 on Friday, only when needed. Between 20-29 hours weekly.

Additional Notes: Must be willing to travel to Mesquite with other staff 2 times a month for clinic.