Job Description

Schedule

• Full-Time/Days: 40 hours per week
• M-F: 8:00 am-4:30 pm

Location: 550 University Blvd Suite 2007

Requirements:

• Certification is required

Responsibilities:

• Provide day-to-day direction and support to team members to ensure efficient clinic operations.
• Monitor clinic workflow and address barriers or challenges that may impact patient flow.
• Provide real-time coaching, guidance, and feedback to staff members.
• Lead and facilitate daily team huddles.
• Review daily schedules to ensure chart preparation and pre-visit planning have been completed.
• Coordinate workflow adjustments based on staffing, patient volume, and operational needs.
• Serve as a resource for team members regarding process questions and workflow concerns.
• Collaborate with providers and clinic leadership to maintain efficient operations and quality patient care.

Rewards:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description:

Provides functional guidance to support staff and performs the duties of a medical assistant in accordance with organization standards. Provides coordination of administrative services to ensure smooth operation. May coordinate scheduling, training, and inventory duties. May be responsible for inpatient and outpatient consult activities within assigned location. May perform computerized physician order entry, only if directed by assigned physician.

• High school diploma or equivalent.
• Requires graduation from a Medical Assistant program and/or certification from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Healthcareer Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification required.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• 2 years' experience as an MA II or III at IUH is required.
• Knowledge of ICD-10 and CPT coding required.
• Requires ability to perform multiple task simultaneously.
• Requires basic math and accurate data collection and entry skills.
• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.