Your job is more than a job.
As a Medical Assistant, you’re on the front line of care. You’ve developed that sixth sense of anticipating and answering the needs of your patients. You’re provide clinical and non-clinical assistance to physicians, providers and licensed staff in the management of patient flow and the environment of care such as answering phone messages, scheduling authorization of procedures, surgeries, deliveries and stepping in as needed to cover other duties that fall within the scope of non-licensed staff.
Your personal prescription for patient care includes a healthy dose of kindness, respect and empathy with everything you do. You emit positive energy in everything you do. No one else can do what you do, the way you do it, and you consider that your personal power. We love the way you think.
Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this medical assistant role.
Measure and record appropriate vital signs, identify abnormal values and report findings to the appropriate nursing staff or medical provider. Assist with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic. Recognize emergencies and respond appropriately in adherence to organizational policy and procedure. Demonstrate a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic’s end) according to hospital policy. Maintain linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately. Properly collect, prepare, secure laboratory specimens for testing and/or transport when necessary. Document appropriately in the patient medical record according to established departmental guidelines. Navigate electronic medical records to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedule follow-up appointments. Prepare safety reports when warranted or as directed by the clinic manager/designee. Maintain privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff. Demonstrate honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff. Consult and keep clinic manager informed of clinic activities, requirements, and problems. Demonstrate ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis. Maintain strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner. Implement standard and transmission-based precautions, per hospital policy. Ensures patient safety during clinic visits, per hospital policy. Report any safety hazards or violations in patient or clinic environment to clinic manager and participate in quality improvement process. Participate in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider, obtain medical records from outside facilities, scan outside correspondence into the appropriate area of the electronic medical record, and answer/route calls.
High School diploma, GED or equivalent or 2 years of appropriate work experience. Current American Heart Association BLS certification.
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Lakeside Hospital has a heritage rooted in extraordinary care for women and babies, while evolving to meet the healthcare needs of the whole family. As an essential part of LCMC Health’s incredible community of care, Lakeside Hospital brings a new level of expert care by going the extra mile, treating the whole patient and not just a condition. Learn more about Lakeside Hospital and our expanding access to comprehensive and specialty healthcare services in Metairie
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
We believe a hospital should actually be hospitable.
We’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s first freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families across New Orleans, the Gulf Coast and beyond.
We believe in treating the whole patient, not just the condition. When you visit an LCMC Health facility, you will get the care that is best for you and your family because we believe that shared beliefs and positive outlooks are what drive our exceptional care.
We offer nine hospital locations: Children’s Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, West Jefferson Medical Center, Lakeview Hospital, and Lakeside Hospital. We also deliver world-class care close to home through a network of urgent care centers across the greater New Orleans area in addition to our physician practices. With over 2,200 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
We’ve got a rich history, but our sights are set on what comes next. We’re committed to leading the way to a healthier future for the Gulf Coast. That’s why we partner with local universities to bring the latest in care to our patients, and to train the next generation of healthcare professionals that will make a difference right here in our communities.
