Job Description

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$20.60 - $31.94

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations

Schedule Details:

Monday through Friday

Scheduled Hours:

Flex

Shift:

1 - Day Shift, 10 Hours (United States of America)

Hours:

20

Cost Center:

10020 - 4100 Primary Care Clinic

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Medical Assistant I (MA I) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.

IMajor Responsibilities:

1. Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and documents and monitors patient progress following standard procedures

2. Performs EKG’s, phlebotomy, Point of Care (POC) tests according to clinic/office standards

3. May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.

4. Assists in performing routine physical examination or clinical procedures.

5. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Participates in use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. High School Diploma or equivalent.

2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications

3. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transferIf credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. The Senior Vice President, Ambulatory Services may grant an extended grace period for employees with extenuating circumstances, as appropriate

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departmentsThe competencies will be maintained and attached to the departmental job descriptionResponsible managers will review competencies with position incumbents.

III Physical Demands and Environmental Conditions:

Position requires work indoors in a patient care office or clinic environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observationsMust be able to lift, up to 50 pounds. Work is of medium demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.