Job Description

The Plastic Surgery Medical Assistant supports providers in delivering high-quality clinical and administrative care to patients in an ENT and Plastic Surgery practice. This role is responsible for patient intake, assisting with in-office procedures, maintaining a safe and efficient clinical environment, coordinating patient communications, and supporting pre- and post-operative care. The Plastic Surgery Medical Assistant demonstrates professionalism, strong clinical judgment, excellent communication skills, and a commitment to patient safety and service.

Essential Functions

• Escort patients to exam rooms and obtain accurate patient intakes, including vital signs, history of present illness, medication history, surgical history, and documented allergies.
• Perform administrative support duties, including answering messages, responding to patients through the patient portal, and ensuring pre-operative and post-operative instructions are communicated appropriately.
• Assist with setup and support for in-office procedures and treatments under physician supervision, including mole removals, scar revisions, earlobe repairs, blepharoplasties, and laser resurfacing procedures.
• Ensure patient and provider safety by accompanying providers during consultations and examinations that require the patient to disrobe, in accordance with practice protocols.
• Capture appropriate before-and-after photographs to establish patient baselines and monitor treatment progress throughout the course of care.
• Ensure patients leave with appropriate orders, medication instructions, educational materials, and answers to outstanding questions at discharge.
• Maintain cleanliness and organization of exam rooms, medical equipment, and nursing stations to support efficient clinical operations.

Education and/or experience

• High school diploma or equivalent required; completion of a medical assistant program or relevant clinical training preferred.
• Previous experience in a medical office, surgical practice, dermatology, plastics, or a related specialty preferred.
• Knowledge of medical terminology, patient intake procedures, infection control standards, and clinical documentation practices required.
• Proficiency with electronic medical records, patient communication systems, and standard office software preferred.

Total Rewards
The referenced base salary range represents the low and high end of Chesapeake Specialty Care salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.