Job Description

MA / PSC Junior Regional Trainer

SynergenX Health & Wellness
📍 San Antonio Region | High Travel Required
🕒 Full-Time | 40–50 Hours Weekly

Grow Your Impact. Lead Your Region.

The MA / PSC Junior Regional Trainer role is designed for individuals with strong Medical Assistant and Patient Services Coordinator experience who are passionate about training, developing others, and supporting multiple clinic teams.

This position plays a critical role in shaping the success of our clinics by ensuring training excellence, operational consistency, and alignment with SynergenX standards.

⚠️ Role Expectations – Travel Required

This is a high-travel position supporting multiple centers throughout the San Antonio Region.

Travel will be required to clinics in:

📍 Cibolo
📍 New Braunfels
📍 Sonterra
📍 Alamo Ranch
📍 Northeast San Antonio
📍 Southwest San Antonio
📍 Northwest San Antonio

• 40–50 hours per week
• Travel will make up a significant portion of your schedule
• Multi-site support is required
• Overnight travel may be required
• Mileage reimbursement provided
• Travel accommodations arranged and covered by the company when applicable

This role is ideal for someone who thrives in dynamic environments and enjoys supporting multiple teams.

What You’ll Be Responsible For

• Leading onboarding and training for new hires in MA & PSC roles
• Supporting continued development of existing staff
• Ensuring teams are trained to SynergenX standards and expectations
• Partnering with Regional Directors and Corporate Training
• Tracking training progress and identifying performance gaps
• Supporting clinics operationally when onsite
• Assisting in refining and improving training materials and processes
• Conducting competencies, retraining, and lab-related validations
• Supporting special training projects and initiatives as needed

What We’re Looking For

• Previous experience as a Medical Assistant and/or Patient Services Coordinator
• Training, coaching, mentoring, or leadership experience preferred
• Strong alignment with SynergenX Core Values and Principles of Success
• Demonstrated leadership, accountability, and initiative
• Ability to train, coach, and influence others effectively
• Strong communication and organizational skills
• Ability to work independently and adapt to changing priorities
• Willingness and ability to travel extensively

This Role Is a Great Fit If You:

• Are someone others naturally go to for guidance
• Take ownership and follow through
• Enjoy helping others learn and grow
• Want to expand your impact beyond a single center
• Are interested in leadership and career growth within SynergenX
• Thrive in a fast-paced, evolving environment
• Enjoy working with multiple teams and clinic locations

Why This Role Matters

This position directly impacts:

• New hire success and retention
• Employee development and performance
• Clinical and operational consistency
• Overall performance across the region

You will play a key role in building strong teams and elevating performance across multiple centers.

Core Values & Principles

All candidates must consistently demonstrate:

Compassionate Care
Unity
Accountability
Commitment
Continuous Improvement
Integrity
Efficiency

And embody our Principles of Success:

Master Communication
Follow Through
Bring Solutions, Not Just Problems

Important Information

• Full-time | 40–50 hours per week
• Requires extensive regional travel
• Travel expenses are covered according to company policy
• Overnight travel may be required
• Schedule will be provided by the Regional Director
• Final selection will be based on qualifications, experience, leadership ability, and business needs