The Palliative Care Medical Assistant works collaboratively with physicians, palliative care clinicians, and interdisciplinary team members to support comprehensive, patient-centered care for patients living with serious illness. This role blends front-office, administrative, care coordination, education, and patient advocacy responsibilities, ensuring smooth patient flow, continuity of care, and effective connection to internal and community-based resources. The Medical Assistant functions in a primarily front office setting, assisting with clinical support, care coordination, scheduling, authorizations, patient education about palliative care, and administrative tasks. The position reports to the Manager of Palliative Care.
Education/Experience/Skills Requirements:
Education
Completion of an Accredited Medical Assistant Program - Required
Experience
3 year Ambulatory Care Experience - Preferred
1 year Electronic Medical Records (EMR) Experience - EPIC - Preferred
Certifications/Licensures
BLS - Basic Life Support - American Heart Association - Required
Certified Clinical Medical Assistant (CCMA) Preferred or
CMA - Certified Medical Assistant Preferred and
Specialty areas may have additional requirements
08.0 - 08:00 - 16:30 No Waive (United States of America)
Pay Range:
$32.87 - $44.38HourlyOffer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
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John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians, more than 6,000 employees, medical centers in Concord and Walnut Creek, including Contra Costa County’s only trauma center, and a Behavioral Health Center. John Muir Health also has partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional Medical Center and Stanford Children's Health. The health system offers a full-range of medical services, including primary care, outpatient and imaging services, and is widely recognized as a leader in many specialties – neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatrics and high-risk obstetrics care.
John Muir Health is a collaborative, patient-centered health care environment. Listening, explaining and working together as a team, we help patients achieve their optimal health through partnership between physicians, employees and volunteers built on mutual respect, support for each other, and personal accountability. We believe in each other. We empower each other. We celebrate each other¹s successes, and our differences. We recognize those who exemplify excellence, and reward them for contributing to our collective success.
