JOB DUTIES
Greet and check out patients in a courteous and professional manner
Schedule follow-up appointments, lab work, imaging, and other diagnostic tests as ordered by oncology providers
Verify insurance coverage and obtain pre-authorizations for tests and procedures as needed
Collect co-pays and outstanding balances, providing receipts and accurate documentation
Ensure accurate and timely data entry into the electronic medical records (EMR) system
Communicate with insurance companies, patients, and internal departments to resolve issues
Maintain confidentiality of patient information in accordance with HIPAA regulations
Provide compassionate support and reassurance to patients in a sometimes emotionally difficult environment
SPECIFIC JOB DEMANDS
Strength: Light Work - Lifting, Carrying, Pushing, Pulling 20 Lbs. occasionally, frequently up to 10 Lbs., or negligible amount constantly. Can include walking and or standing frequently even though weight is negligible. Can include pushing and or pulling of arm and or leg controls.
Reaching: Frequently - Extending hand(s) or arm(s) in any direction.
Handling: Frequently - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears.
Fingering: Frequently - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
Talking: Frequently - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Frequently - Perceiving the nature of sounds by ear.
Near Acuity: Frequently - Clarity of vision at 20 inches or less.
Accommodation: Frequently - Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye.
Color Vision: Frequently - Ability to identify and distinguish colors.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Certified Medical Assistant graduate- PREFERRED
Sufficient experience may be substituted for the educational requirement.
Must possess great attention to detail.
Must be able to accurately type and be efficient with data entry equipment. Must have the ability to apply appropriate rules of grammar, spelling and punctuation. Knowledge of computers is a necessity.
Must possess the ability to prioritize activities, organize work and problem solve.
Communications skills both verbal and written must be above average to excellent. Must be able to communicate with public sector by telephone use and in person. Must be able to deal with anxious and angry people. Must be able to communication with Administrative Staff, Managers, Attorneys, Physicians and all hospital staff with due respect and tact.
Understanding of confidentiality rules is a must without exception.
Meadville Medical Center is an outstanding community hospital located in Meadville, Pennsylvania. The hospital continually works to meet the community's needs by maintaining up-to-date and state-of-the-art facilities. We are a leader in healthcare in Northwest Pennsylvania, with the newest technology, including the latest generation of ultrasound, CT and MRI technology. Our medical staff of more than 100 consists of 37 medical/surgical specialties, with an extensive primary care foundation.
With a service area covering 75,000 individuals in Crawford County as well as an additional 150,000 persons from northwestern Pennsylvania, the Meadville Medical Center has annual inpatient admissions of approximately 7,617 and more than 215,742 outpatient visits. The Emergency Department alone reports 37,690 visits yearly and approximately 650 babies are born here each year.
Meadville Medical Center Mission Statement:
Your independent community health system is dedicated to providing high quality, innovative and affordable healthcare for the wellbeing of our community.
Meadville Medical Center Vision Statement:
Our vision is to continually exceed the expectations of those we serve by working together as a team, dedicated to a process of never-ending improvements.
