Job Description

Munster Behavioral Health

720 45th Ave Munster, Indiana 46321

At Franciscan, our Medical Assistants are critical for supporting a variety of clinical duties for multiple clinics. This role assists providers and staff in coordinating patient care, scheduling appointments, executing physician orders for lab testing, entering information in electronic medical record system, and functions as a liaison between patients, coworkers, and providers.

WHO WE ARE

Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

WHAT YOU CAN EXPECT

• Sign-On Bonus Available (ask your Talent Acquisition Advisor about eligibility)
• Outpatient Behavioral Health clinic providing psychiatric care, therapy services, and care coordination
• Clinic hours: Monday to Thursday, 8:00 AM to 8:00 PM; Friday, 8:00 AM to 5:00 PM
• Rotating shifts within clinic operating hours
• Room patients, obtain vitals and medical histories, perform phlebotomy and point-of-care testing, and administer medications as directed
• Document patient care and maintain accurate EMR records
• Process referrals, prior authorizations, prescription requests, refills, and sample medications
• Communicate effectively with patients, providers, and healthcare team members in person, by phone, and electronically
• Support high-quality patient care through strong organization, multitasking, and customer service skills
• Maintain patient confidentiality while thriving in a fast-paced clinical environment
• Professional development opportunities and enhanced benefits package

QUALIFICATIONS

• Required High School Diploma/GED
• Required Program Medical Assisting
• In lieu of program, 5 years of medical assistant experience-Required
• Basic Life Support Program (BLS) - American Heart Association- within 90 days of hire
• For an MA, you must have one of the following certifications within 6 months of hire: Registered Medical Assistant (RMA) – American Allied Health or Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) or Medical Assistant (RMA) – American Medical Technologists (AMT) or Registered Medical Assistant (RMA) – American Registry of Medical Assistants or Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP) or National Certified Medical Assistant (NCMA) – National Center for Competency Testing (NCCT) or Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA) or Certified Clinical Medical Assistant (CCMA) - National Performance Specialists (NPS)

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.