Job Description

Location: Oceana Branch Health Clinic - Naval Medical Center Portsmouth - 1550 Tomcat Blvd.Virginia Beach, Va. 23460

Schedule: Monday - Friday 7:00am - 4:00pm

Pay Rate: $22.05/hour

About the Role

We are seeking high-quality, experienced Medical Assistants to support U.S. Navy. This role is ideal for candidates who completed a formal, in-person Medical Assistant program, gained hands-on externship experience, and have since built recent, post-graduation MA experience in a clinical setting.

Minimum Qualifications (Required – Please Read Carefully)

Applicants must meet ALL requirements below to be considered.

Education (Required)

• High school diploma or GED AND
• Graduation from a formal Medical Assistant program that meets the following criteria:
• Program length of 3–12 months or longer
• In-person instruction required (online-only programs do not qualify)
• In-person clinical externship completed as part of the program
• Program must be accredited or approved by the Naval Base

? Important: Candidates who obtained an MA certificate (e.g., NHA) without completing a formal MA education program are not eligible for this role.

Experience (Required)

• Minimum of one (1) full year of Medical Assistant experience within the last three (3) years
• Experience must be:
• Completed AFTER graduating from a qualifying MA program
• Within the last three (3) years (January 2023 - January 2026)
• Hands-on clinical MA experience (all ages)

? MA experience obtained before completing MA schooling cannot be counted toward the one-year requirement.

Certifications & Clearances

• Current Basic Life Support (BLS) certification (AHA or Red Cross – hands-on)
• U.S. Citizenship required
• Ability to pass all applicable background and security requirements

Additional Requirements

• Two (2) professional letters of recommendation dated within the last two (2) years
• Ability to read, write, and speak English fluently
• Physically capable of standing and/or sitting for extended periods and performing all essential duties

Requirements

Key Responsibilities

Medical Assistants support providers and patients in a fast-paced outpatient clinical environment. Responsibilities include, but are not limited to:

• Provide care to patients across the lifespan (Pediatrics to Geriatrics)
• Prepare patients and exam rooms for visits
• Review provider schedules and proactively prepare charts and documentation
• Screen patients using clinic-approved questionnaires and protocols
• Maintain and update Electronic Health Records (EHR) including MHS Genesis
• Perform data entry for population health metrics and preventive care initiatives
• Assist with administrative duties such as appointment scheduling and patient correspondence
• Participate in daily team huddles and collaborative care planning
• Support clinic workflow optimization and patient experience initiatives
• Maintain a safe, organized, and compliant clinical environment
• Assist with onboarding and orientation of new staff as assigned

Base Down Days

• During planned facility closures, employees are paid only for hours worked
• If unable to work due to closure, leave or LWOP may be required (without penalty)

Skills & Attributes for Success

• Strong clinical judgment and attention to detail
• Excellent communication and interpersonal skills
• Ability to adapt quickly in a dynamic healthcare environment
• Effective time management and multitasking abilities
• Professional demeanor and commitment to patient-centered care
• Collaborative, team-oriented mindset

Why Join Us?

• Serve military members, veterans, and their families
• Stable clinic environments with structured workflows
• Opportunity to work within respected federal healthcare systems
• Meaningful, mission-driven work supporting patient readiness and care

Only candidates who meet all required education and experience criteria will be considered.