Job Description

Under direct supervision, assists physician in providing direct patient care and evaluation of patients in an office. Performs direct patient care such as phlebotomy, EKG, specimen collection, wound care, medication administration and vital signs. Maintains supplies and schedules patient appointments.

Education

HS, GED, OR

Certificate of training from a nationally recognized Medical Assistant Program and National Certification as a Certified Medical Assistant

Experience

Successful completion of accredited MA training program through Fortis, Community College Baltimore County, Allegany College of MD, Anne Arundel Community College, CCBC, Harford Community College, PG Community College, or Towson University. OR

1 year of MA experience and National Certification as a Certified Medical Assistant (CCMA, AAMA or RRMA)

Skills

• Knowledge and comprehension of medical terminology in Ob-Gyn and GYN specialty offices
• Skill in using techniques for phlebotomy, specimen collection, medication administration and taking vital signs.
• Skill in written and oral communication
• Ability to distinguish normal from abnormal diagnostic results
• Ability to pass a medication calculation test with an 85% or better prior to hire

Licensures, Certifications

• Certificate of training from an accredited Medical Assistant program OR National Certification as a Certified Medical Assistant
• BLS CPR Certification through American Heart Association or American Red Cross

Principal Duties and Responsibilities:

- Performs direct patient care in an office such as:

• Rooming patients
• Review and document patient information in medical record
• Record vital signs
• Prepares patient for exam
• Set up exam rooms for procedures. Sets up required instruments and inspects equipment to ensure properly functioning.
• Assists providers with office procedures
• Handles and processes specimens collected (Labels specimens, generates requisitions based on Insurance requirements, confirms diagnosis and procedure codes with provider)
• Routine diagnostic tests
• Administers medications, records medication lot number, expiration date and NDC numbers in EPIC in adherence with standard protocol
• Completes medical leave and disability forms for patients
• Generates work related letters
• Obtains authorization for medications prescribed utilizing Cover my Meds and communicates denials or clinical requirements to providers
• Set up peer to peer review for physicians to discuss medication denials with pharmacy

- Maintains examination schedule. Evaluates patients for schedule of appropriate preventive or other care such as immunizations, eye exams, PAP smears, pain management, or wound care.

- Responds to patient questions. Assists patient with dressing and undressing, getting off and on examination table. Chaperones patient as needed during examinations.

- Reviews diagnostic results and reports abnormal results to physician.

- Complete in basket tasks assigned by provider(s)

- Review Fax in box messages and route to providers accordingly. Respond/ complete non urgent tasks

- Cleans room as needed between patient exams; maintains cleanliness and order of exam rooms. Stocks and orders supplies; sterilizes medical equipment, and performs medical office clerical duties as assigned.

Physical Requirements

• Ability to walk and stand for up to eighty percent (80%) of work time.

Working Conditions

• Exposure to disinfectant and detergent solutions. Exposure to human specimens

Conditions of Employment

• Ability to float to various practices, as needed.
• Ability to manage high volume of patients efficiently (30 patients per session)
• Ability to manage one to two providers of high volume efficiently (60 patients per session)

All Roles Must Demonstrate the GBMC Values:

GBMC Values

Value Description

Respect

• Treats others with fairness, kindness, and respect for personal dignity and privacy

• Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

• Meets and/or exceeds customer expectations
• Actively pursues learning and self development
• Pays attention to detail; follows through

Accountability

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$17.64 - $27.48

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.