Job Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

• 281 Main St., East Hartford
• 40 Coventry St., Hartford
• 828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Accountable for providing a full range of administrative and medical support responsibilities in a community health setting.

Works under medical supervision of CMO, MD and APRN, general supervision of Practice Manager and Director of Practice

Management.

Essential Duties and Responsibilities:

• Escorts patients to exam room and prepared for MD or APRN
• Verifies patient information by interviewing the patient, recording medical history, review of medications, screening
• tools; confirming purpose of the visit and enters into medical record.
• Accurately obtains and records vital signs
• Performs office procedures including but not limited to CLIA waived point of care testing, EKG, phlebotomy, and
• spirometry as ordered by a medical provider.
• Maintains effective and organized systems to ensure timely patient flow in accordance with agency standards
• Ensures lab results are reviewed and signed by provider and disseminated as needed.
• May conduct client education groups and training as directed by provider and/or supervisor.
• Will participate as a member of an interdisciplinary treatment team in the assessment, development, implementation
• and evaluation of client’s treatment or health/mental health care plans.
• Maintains medical office instruments, equipment, and supplies and ensures cleanliness of equipment and
• environment in compliance with regulatory and agency standards.
• Maintains all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications,
• oxygen, eye wash station)
• Conducts pre-visit planning by reviewing and updating patient charts prior to appointment and determines needed
• services per practice protocol.
• Performs outreach to engage patients in preventative care services.
• Assists with administrative tasks such as scheduling appointments, processing prior authorizations, messages, telephone calls, etc.
• Gives instructions to patients as instructed by providers.
• Performs all other duties as required.

*All agency staff are required to attend all mandatory department/agency meetings and trainings

*All Support Staff are required to show proof of a CPR Certification within 60 days of official start date.

Schedule:

Monday - Friday, 8:30 AM to 5:30 PM

Requirements

High school graduate with a minimum of 5 year’s experience in a public health care setting or Medical Assistant training

with two years of Public Health Care experience required. Knowledge of medical terminology and familiarity with EHRs

preferred. Bilingual preferred.

• Communication
• Organization Skills
• Verbal and written communication skills
• Team oriented
• Must be knowledgeable in EHR, MS Word, Excel and Internet usage.
• Cultural competency
• Time Management
• Decision Making