Job Description

Staff Position Description

Position Title: Medical Assistant Position Code: MA-6818

Department: Physician Services Safety Sensitive: YES

Reports to: Service Line/Clinic Manager Exempt Status: NO

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Key Responsibilities

· Responsible for patient care under the direct supervision (in the office suite or exam room) of a Physician, Physician Assistant, or Nurse Practitioner

· Responsible for maintaining all applicable KHI Policies and Procedures

· Escorts patient to exam room and prepares patient for exam including vital stats, history and reason for seeking care

· Cross trains in data entry, balancing of accounts, charges fees and collect payments due.

· Schedules/confirms appointments

· Maintains and facilitates communication between patients, family and clinical staff.

· Reports as necessary to Public Health at direction of provider

· Maintains work area including exam rooms, supplies, medication and immunizations

· Performs CLIA waived lab tests and obtains specimens

· Performs proficiency testing and runs controls for waived tests

· May perform venipuncture

· Participates in clinical division meetings

Requirements Qualifications

Education: High School diploma or Equivalent

Certification/Licensure: BLS through the American Heart Association

Must meet one of the following criteria for Medical Assistant:

1. Has attended a medical assistant training program accredited by one of the following:
   • The Commission on Accreditation of Allied Health Education Programs or The Accrediting Bureau of Health Education Schools;
2. If your Medical Assistant program was not accredited by one of the above agencies, you will need to have a Medical Assistant Certification issued by one of the following. If needed, we will assist you in obtaining a CCMA certification.
   • National Healthcareer Association: CCMA
   • American Medical Technologist: RMA
   • American Association of Medical Assistants: AAMA
   • National Center for Competency Testing: NCMA
   • American Medical Certification Association: CMAC
3. Has completed a medical services training program of the Armed Forces of the United States
4. Has completed an unapproved medical assistant training program and was employed as a medical assistant after program completion, prior to February of 2000.

Skills:

· Ability to communicate effectively with others

· Ability to manage multiple priorities and tasks, to maintain attention to detail

· Knowledge of and ability to use computer hardware and software applications

· Ability to recognize and respond appropriately to urgent/emergent situations per protocol

· Knowledge of and ability to implement direct care, newborn through geriatric

· Knowledge of and ability to use basic medical terminology

Preferences

Experience: One to two years’ experience as a medical assistant in a clinical outpatient setting

Special Position Requirements

Exposure Categories:

· Category I: Expected duties have routine potential for exposure to blood, body fluids or tissues

· Other potential hazard(s): possible exposure to chemical, biological and radioactive substances; possible exposure to hostile individuals

Work Requirements

· Must be able to distinguish appropriate colors

· Incumbent must be capable of consistently reaching and/or working above and below shoulder level, lifting up to 50 pounds

· Capable of walking or being on feet 90% of time per day with frequent bending, squatting, kneeling, standing

· Capable of sitting at desk 10% of the time per day; communicating using telephone