Job Description

Join Our Team at University Physicians Association!

We’re looking for a dedicated Medical Assistant (MA), CNA, or Licensed Practical Nurse (LPN) to become part of our dynamic team at University Gastroenterology; a busy specialty practice located within the UT Medical Center. If you’re passionate about patient care and thrive in a fast-paced environment, this is the perfect opportunity for you!

Location: Knoxville, TN • UT Gastroenterology
Schedule: Full-Time | Monday – Friday | 8:00 AM – 4:30 PM

Why You’ll Love Working Here

• Consistent Schedule: No nights, weekends, or holidays!
• Collaborative Environment: Work alongside experienced healthcare professionals in a supportive team setting.
• Comprehensive Benefits:
  • Paid Time Off & Sick Leave
  • Health, Dental, Vision Insurance
  • Life & Disability Coverage
  • 401(k) with company match and immediate vesting
  • And more!

What You’ll Do

• Serve as a trusted resource for patients by answering questions and assisting with needs over the phone.
• Educate patients on procedure preparation and provide clear instructions.
• Process prescription refills and review medical records for urgent requests.
• Support clinic operations by rooming patients and documenting information in the electronic health record (EHR).
• Schedule tests and coordinate with other medical facilities.
• Triage inbound clinical calls and respond according to established protocols.
• Ensure compliance with HIPAA and practice policies in all interactions

Requirements

What We’re Looking For

• Licensure: LPN (if applicable)
• Education: High school diploma or equivalent
• Experience:
  • Minimum 1 year in a medical setting (physician office experience preferred)
  • Familiarity with EHR systems and clinical documentation
• Skills: Strong communication (oral & written), patient-focused approach, and ability to multitask in a busy environment

Ready to make a difference in patient care? Apply today and join a team that values your expertise and dedication