Job Description

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Medical Assistant Limited X-Ray

Job Summary

The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care.

The MA – Limited X‑Ray performs limited capacity x‑ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.

Essential Functions

Limited X‑Ray Services

• Perform limited x‑ray procedures as permitted under North Carolina regulations
• Properly position patients and apply radiation safety and shielding protocols
• Perform x‑rays of:
• Upper extremities
• Lower extremities
• Chest
• Communicate x‑ray results to Medical Providers in a timely manner
• Complete daily equipment checks, quality assurance, and documentation
• Troubleshoot radiology equipment issues and submit service requests as needed

Patient Registration & Front Desk Support

• Register patients and collect required documentation and insurance information
• Verify insurance eligibility and collect co‑payments
• Schedule appointments and coordinate referrals
• Answer phones and respond to patient inquiries

Patient Preparation & Rooming

• Prepare patients for examination and collect medical histories
• Measure and record vital signs
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG)
• Communicate patient flow and care needs to providers and team members

Administrative & Clinical Support

• Maintain accurate documentation within the EHR
• Conduct patient courtesy call‑backs
• Perform opening and closing procedures, including cash reconciliation
• Maintain cleanliness and organization of clinical and front‑desk areas

Inventory & Supplies

• Stock exam rooms and clinical spaces
• Monitor inventory levels and submit supply requests
• Check expiration dates and ensure proper storage
• Perform other duties as assigned by leadership

Required Qualifications

Education

• High School Diploma or equivalent (required)
• Graduate of a Medical Assisting program (preferred)

Experience

• Medical Assistant experience required
• Experience performing x‑rays preferred

Certifications & Licensure

• Basic Life Support (BLS) required (American Red Cross or AHA)
• Limited Practice Radiographer certificate required
• ARRT Limited Scope of Practice in Radiography examination required

One of the following Medical Assistant certifications is preferred, but not required:

• CCMA – Certified Clinical Medical Assistant (NHA)
• CMA – Certified Medical Assistant (AAMA)
• NCMA – National Certified Medical Assistant (NCCT)

Knowledge, Skills & Abilities

• Knowledge of urgent care and medical office workflows
• Strong multitasking and time management skills
• Excellent interpersonal, written, and verbal communication skills
• Service‑oriented mindset with strong patient focus
• Proficiency with MS Office and electronic medical record systems
• Ability to work collaboratively in a fast‑paced clinical environment

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