Job Description

At IU West Urology, we pride ourselves on creating a family-oriented environment where every team member is valued. Our procedure-heavy clinic is dedicated to providing exceptional patient care. We are looking for someone who shares our commitment to excellence and teamwork.

We seek a motivated, self-starting Medical Assistant who takes pride in their work. The ideal candidate will thrive in a fast-paced environment, enjoy collaborating with a close-knit team, and be dedicated to delivering high-quality care. Urology experience is preferred but not required.

Key responsibilities include assisting with, setting up and tearing down procedures including cystoscopies, prostate biopsies, vasectomies and gender affirming procedures with respect and sensitivity. Ensure the clinic is organized and equipped for daily exams, maintain accurate patient records and documentation as well as prepping schedules for each provider.

• Location: 1115 Ronald Reagan Pkwy., Suite 100, Avon, IN 46123
• Schedule: Full-Time, Monday–Friday, 8:00 AM – 4:30 PM
• Weekend/Holiday Requirements: None
• Require Current Medical Assistant certification

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Join the Urology West team at IU Health and become part of a supportive, family-like clinic environment where teamwork, flexibility, and patient care are at the center of everything we do.

Why Join Us?

• Family-oriented and supportive team culture
• Flexible scheduling opportunities
• Procedure-heavy practice with diverse clinical experiences
• No weekend or holiday requirements
• Opportunity to work closely with experienced providers in a fast-paced specialty clinic

What You'll Do

As a Medical Assistant II, you'll play a vital role in supporting providers and delivering exceptional patient care. This position works with four providers daily in a busy clinic that sees up to 90 patients per day.

Key responsibilities include:

• Rooming and preparing patients for appointments
• Assisting with a variety of urology procedures
• Setting up and tearing down procedure rooms
• Obtaining and documenting patient information
• Preparing charts and supporting provider workflow
• Maintaining a clean, organized, and efficient clinical environment
• Providing excellent customer service to patients and families

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.