• Staff will support our Surgery Outpatient Clinic patients.
• Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients, families, and staff.
• Leads and ensures an efficient rooming process for patients, including but not limited to obtaining vital signs, patient history, medication records, allergies, and immunizations.
• Assists in clinic with physical examination of patients and related treatments.
• Supports management of internal and external medical records to ensure that accurate and complete data is available for patient appointments.
• Obtains routine laboratory samples such as urinalysis and blood work, as needed.
• Performs related clerical tasks including answering phones, scheduling appointments, and providing information to other departments.
• Works closely with Central Sterile team to ensure delivery of reusable instruments for processing, accounting for return of all instruments to clinic, monitoring reports, and supporting organization of new instruments.
• Stocks supplies, stocks rooms, and monitors expirations.
• Daily, weekly, monthly audits.
• Supports strong patient experience metrics by providing high quality and patient centered care.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®