Job Description

Medical Assistant II – Pediatric Specialty Clinic

• Location: 575 Riley Hospital Dr., Indianapolis, IN 46202
• Schedule: Monday–Friday, 8:00 AM – 4:30 PM
• Full-Time/40 hours per week
• Weekend/Holiday Requirement: None

Join Our Team

We are seeking a compassionate, dependable, and growth-minded Medical Assistant II to join our fast-paced pediatric specialty clinic. Our team is known for being supportive, team-oriented, and flexible, creating an environment where team members are encouraged to learn, grow, and expand their skills across multiple specialties.

If you thrive in a collaborative setting, enjoy working directly with patients, and are excited about opportunities for cross-training and professional development, we'd love to hear from you.

Primary responsibilities include:

• Rooming patients and preparing them for provider visits
• Obtaining and documenting vital signs
• Administering flu vaccines
• Completing asthma action plans and asthma control tests
• Preparing and cleaning patient exam rooms
• Completing prior authorizations
• Performing chart preparation for upcoming clinic visits
• Supporting providers and patients throughout the clinic day
• Assisting with additional clinical and administrative duties as needed

What a Typical Day Looks Like

This clinic operates in a fast-paced, high-volume environment where teamwork and adaptability are essential. You will work closely with a team of five Medical Assistants while supporting various pediatric specialty services. Responsibilities may vary from day to day, providing opportunities to learn new skills through cross-training.

Qualifications

Required

• Graduate of an accredited Medical Assistant program
• Current Medical Assistant certification/credential (MA II eligible)
• Strong communication and organizational skills
• Ability to work effectively in a fast-paced clinical environment

Preferred

• Previous Medical Assistant experience (preferred but not required)
• Experience working with pediatric patients
• Interest in learning multiple specialty areas

Who Thrives on This Team?

Successful candidates are:

• Team-oriented and collaborative
• Flexible and adaptable
• Dependable and accountable
• Open to learning new specialties and procedures
• Growth-minded and eager to take on new challenges

Why Join Us?

• Supportive and engaged team culture
• Opportunities for cross-training across specialties
• Professional growth and development
• Consistent weekday schedule with no weekends or holidays
• Meaningful work helping pediatric patients and families

Additional Information

• Parking: Employees will receive an EM parking pass.
• Team Size: Currently supported by five Medical Assistants.

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Apply today and become part of a team dedicated to delivering exceptional pediatric care while supporting each other's growth and success.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.