Job Description

Join Our Team

We are seeking a compassionate, hardworking Medical Assistant to join our busy Primary Care clinic. This is an excellent opportunity for both experienced Medical Assistants and new graduates looking to grow their clinical skills while caring for a diverse patient population.

Our team supports medically complex patients in a fast-paced environment alongside resident physicians. We are looking for someone who is a strong team player, enjoys hands-on patient care, and is committed to delivering exceptional service to every patient.

• Location: 1002 Wishard Blvd., Suite 2001, Indianapolis, IN
• Four 10-hour shifts per week
• Hours: 7:00 AM - 5:00 PM
• Regular day off will not be Monday or Friday
• Weekend rotation approximately every 5-6 weeks
• Saturday hours: 8:00 AM - 1:30 PM

Your day will primarily focus on direct patient care, including:

• Completing pre-visit planning
• Rooming patients
• Obtaining vital signs and patient information
• Administering vaccines
• Performing point-of-care testing (POCs)
• Supporting providers with patient care needs
• Maintaining accurate patient documentation
• Approximately 100% of this role is dedicated to patient care activities.

Qualifications

• Completion of a Medical Assistant program
• Minimum of 1 year of Medical Assistant experience preferred
• Hands-on clinical experience through an externship or direct patient care setting
• Ability to thrive in a fast-paced clinical environment
• Strong communication and teamwork skills
• Non-certified candidates will be considered only if they completed the IU Health Medical Assistant Trainee Program

What Makes Someone Successful in This Role?

We're looking for individuals who:

• Have a strong work ethic
• Demonstrate compassion and empathy toward patients
• Work well as part of a collaborative team
• Adapt well in a busy clinic environment
• Take initiative and maintain a positive attitude

About Our Clinic

• Team of 6 Medical Assistants (including this position)
• High-volume Primary Care practice
• Care for medically complex patients
• Work closely with resident physicians
• Serve a diverse patient population, including many underserved community members
• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly financial incentives

If you are passionate about patient care and want to make a meaningful impact in your community, we'd love to hear from you. Apply today and become part of a team dedicated to improving the health and well-being of our patients.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.