Job Description

Summary

The Pulmonary, Critical Care, and Sleep Medicine section within the Department of Medicine seeking a Medical Assistant II to support the clinical operations.

Administrative duties include, but are not limited to, desktop/phone triage, Live Answer rotation (Department's internal traiging center), patient scheduling, and other administrative tasks necessary to facilitate patient care. Clinical duties include, but are not limited to, patient rooming (virtual and face to face) and vitals and COVID-19 testing site rotation.

This position is located at the McNair Campus in the Texas Medical Center.

Job Duties

• Performs routine patient care responsibilities (face to face or virtually) such as taking vital signs, administering medications and assisting with procedures under supervision, and provide patient education.
• Collects patient history, perform medication reconciliation and enter information in EPIC.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments (virtual and face to face).
• Conducts patient outreach phone calls and post visit follow-ups.
• Responds to routine patient phone calls and My Chart messages and route to RN, ACP or MD as needed.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtain lab/x-ray reports, hospital notes, and referral information.
• Provides support for junior members of the team.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications and Skills

• Experience with Epic.
• Experience working in an academic medicine environment.
• Strong communication skills.
• Team player.

Work Authorization Requirement:

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.