Job Description

Franciscan Health Munster Campus

701 Superior Ave Munster, Indiana 46321

At Franciscan, our Medical Assistants are critical for supporting a variety of clinical duties for multiple ambulatory clinics. This role assists providers and staff in coordinating patient care, scheduling appointments, executing physician orders for lab testing, entering information in electronic medical record system, and functions as a liaison between patients, coworkers, and providers.

WHO WE ARE

Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

WHAT YOU CAN EXPECT

• Sign-on Bonus Available (Ask your Talent Acquisition Advisor about eligibility.)
• Schedule: Monday & Wednesday 8:00 AM - 5:00 PM, Tuesday 8:00 AM - 4:30 PM, Thursday 8:00 AM - 6:00 PM, and Friday 8:00 AM - 1:30 PM; no weekends or holidays
• Support four providers in a collaborative oncology clinic focused on delivering exceptional patient care and service
• Provide direct patient care in an outpatient setting, including rooming patients, obtaining vital signs and medical histories, documenting in the electronic medical record, medication reconciliation, phlebotomy, point-of-care testing, and administering vaccines, injections, and medications under the supervision of an RN or Provider
• Deliver outstanding customer service and communicate effectively with patients, families, providers, and internal and external customers via phone, electronic messaging, and in person
• Coordinate patient care activities, including prior authorizations, referrals, sample medications, prescriptions, and refill requests as directed
• Utilize strong critical thinking, organizational, and communication skills to support providers and ensure continuity of care
• Professional development opportunities and an enhanced benefits package with a compensation structure that rewards experience and expertise

QUALIFICATIONS

• Required High School Diploma/GED
• Required Program Medical Assisting
• In lieu of program, 5 years of medical assistant experience-Required
• Basic Life Support Program (BLS) - American Heart Association- within 90 days of hire
• For an MA, you must have one of the following certifications within 6 months of hire: Registered Medical Assistant (RMA) – American Allied Health or Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA) or Medical Assistant (RMA) – American Medical Technologists (AMT) or Registered Medical Assistant (RMA) – American Registry of Medical Assistants or Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP) or National Certified Medical Assistant (NCMA) – National Center for Competency Testing (NCCT) or Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA) or Certified Clinical Medical Assistant (CCMA) - National Performance Specialists (NPS)

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.