Job Description

Position Title: Medical Assistant II

Location: 201 Pennsylvania Pkwy, Suite 310, Carmel, IN 46280

Work Schedule: Monday–Friday, 8:00 am – 4:30 pm

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties related to direct patient care, administrative tasks, and clinical support within the endocrinology specialty. The role ensures smooth patient flow, accurate documentation, and efficient coordination of procedures, treatments, and referrals. The MA II also supports front office functions, maintains EMR files, and may assist with physician order entry as directed.

Key Responsibilities:

Room patients and assist with procedures, injections, and treatments.
Perform general lab work and instruct patients on procedures and needs.
Handle registration, scheduling, and front desk functions.
Maintain accurate EMR documentation and files.
Support clinical and administrative workflows to ensure seamless patient experiences.
Precept current MA team members or externs as requested.
Ensure all medical orders and referrals are carried out promptly and correctly.

Qualifications & Requirements:

High School Diploma or equivalent required; Medical Assistant program graduation preferred.
Current certification as a Medical Assistant from one of the following organizations:
American Association of Medical Assistants (CMA)
American Medical Technologists (RMA)
National Health Career Association (CCMA)
National Center for Competency Testing (NCMA)
American Medical Certification Association (CMAC)

AHA Basic Life Support (BLS) certification required; other advanced life support certifications may be required per specialty.
Knowledge of OSHA, CLIA, ADA standards.
Knowledge of ICD-10 and CPT coding.
TB validation (to administer or read) preferred or obtained within 6 months of hire.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work concepts within 6 months of hire.
Familiarity with standard laboratory and medical procedures, insurance plans, and third-party payers.
Ability to master clinical competencies per current policies and checklists.
Basic math skills, accurate data entry, and attention to detail.

Why Join IU Health?

401(k) retirement plan with employer match
Tuition reimbursement
Student loan forgiveness programs
Employee Assistance Program (free counseling)
Wellness programs with financial incentives

Join our passionate team dedicated to providing excellent patient care and supporting your professional growth. Apply now — we look forward to hearing from you!

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.