Nemours is seeking a Medical Assistant for our Complex Care Team in Jacksonville, FL.
The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.
Essential Functions
• Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and
supplies for the outpatient visit.
• Rooms patient ensuring appropriate documents are with the patient, including required diagnostic
reports.
• Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies
• Performs clinical duties to support the outpatient visit to include, but not limited to the following:
• Obtain and document height, weight, head circumference and vital signs.
• Documents reason for visit, chief complaint and initiates orders defined using smart sets
as appropriate for scope of service and Nemours’ protocol.
• Assist with patient examination/treatment.
• Perform and document point of care testing, and controls.
• Administers and documents vaccines and approved medications as defined by policy as
ordered and provides vaccine records to families
• Perform and collect routine laboratory specimens
• Operate required medical equipment.
• Assist in the flow of patient care
• Act as a liaison between support services, other clinical divisions, and patient regarding care and
status of wait times.
• Make confirmation calls that are not completed by automated systems to ensure all visits are in
“confirmed” status prior to visit or per Department protocol
Requirements
High School Diploma
Successful completion of an accredited Medical Assistant program preferred
BLS from the American Heart Association must be obtained with 90 days
Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA) preferred
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org
Nemours Children's Health is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust.
Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors.
Nemours began more than 80 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions.
Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own.
We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research.
Nemours is growing to better serve the children and families in our care. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.
