Job Description

Job Location: Klickitat Valley Health - GOLDENDALE, WA 98620
Position Type: Full Time 40 hours/wk
Salary Range: $19.60 - $23.90 Hourly

Job Shift: DaysAre you an experienced Medical Assistant looking for a fulfilling role in a small community? Our rural family medicine clinic is seeking a dedicated Medical Assistant I to join our compassionate healthcare team. This position offers the unique opportunity to provide essential medical support to patients in a welcoming, community-focused environment.
As a Medical Assistant I, you will play a crucial role in ensuring the smooth operation of our clinic by assisting physicians, managing patient care, and performing a variety of clinical and administrative tasks. Your expertise and commitment will significantly impact the health and well-being of the families we serve. If you're ready to take the next step in your career and make a real difference in a rural healthcare setting, we invite you to apply and become a valued member of our team.
Full-time benefits include medical, vision, dental, and prescription drug coverage, as well as HSA/FSA, life insurance, long-term disability insurance, retirement plans, and generous Paid Time Off.
KVH is offering a $2,500 sign-on bonus, which will be included in the first paycheck, following the date of hire.

General Summary:
The Medical Assistant I (MA) performs direct patient care activities under the direction of a licensed provider in the Family Medicine (FM) clinic within his/her scope of practice (RCW 18.360.050). The MA I supports the provider, nurse, or other staff with the daily coordination of patient care and patient access by organizing patient flow, collecting patient information, entering all patient information and clinical data in the electronic medical record (EMR), communicating key information with the physician/provider, and anticipating and acting on patient needs proactively. The MA I demonstrates excellence in customer service during interactions with employees, managers/supervisors, patients, patient family members, physicians, and other customers; and works collaboratively with colleagues and departments throughout the organization to provide optimal outcomes for patients. Maintains a safe, clean, and organized work environment.

QualificationsMinimum Education, Training & Experience (includes licenses or certifications):
Safety Sensitive per WASB5123: YES
Education / Licensure:
- High school diploma or GED required.
- Current Washington State Medical Assistant Registration, or the ability to obtain within 30 days.
- BLS required.
- Basic computer knowledge required (Word, Excel, Internet, EMR).
- Must obtain Medical Assistant Certification through the KVH apprenticeship program, within 18 months of hire.

Experience:
- At least one (1) year of recent experience providing direct patient care in an outpatient or acute care medical setting is preferred.
Skills/Knowledge/Abilities:
- Demonstrated knowledge of basic medical assisting skills (i.e., taking vital signs, administering vaccines and medications, recognizing abnormal signs and symptoms, etc.); first aid; patients’ rights; universal precautions; infection control; body mechanics; basic medical terminology.
- Ability to anticipate tasks and prioritize assignments.  Must be self-motivated and take initiative without regular supervision.
- Requires critical thinking skills and decisive judgment.
- Demonstrate positive interpersonal and communication skills with colleagues, patients, families, and providers, particularly during times of high stress.
- Follow oral and written instructions precisely.
- Excellent organizational and multi-tasking skills.
- Familiarity with basic medical terminology and medication trade and generic names.
- Keen attention to detail and a high degree of accuracy; risk of error could result in significant harm or loss.
- Ability to deliver excellent customer service to both internal (patients and staff) and external customers (visitors and vendors), and work effectively with distraught or agitated individuals.
- Work productively and cohesively within a team and resolve conflict in a positive manner.
- Adaptability is essential for managing the needs of a department with unpredictable volume and resource availability.
- Ability to read, write, speak, and understand English
- Must be able to communicate using proper grammar, punctuation, and spelling
- Experience with using everyday computer electronic technology tools (e.g., email, data retrieval, voicemail, and internet/intranet) as well as the ability to effectively utilize and enter information in the electronic medical record (EMR). Plus copier and fax proficiency.
- Proficiency with basic computer programs, including Microsoft Word and Excel, and have good typing skills.