Job Description

Are you a compassionate, adaptable Medical Assistant who feels called to make a difference? Do you thrive in a setting where every day looks a little different—and where empathy, patience, and connection matter just as much as clinical skill? If so, Hope House Health & Living Center may be the right fit for you.

We’re looking for a Medical Assistant who brings both heart and flexibility—someone who can support a provider while building trust with patients, many of whom are experiencing homelessness. You’ll be part of a care team that meets patients where they are, delivering respectful, compassionate care that prioritizes dignity and access.

If you’re passionate about serving others and want to be part of meaningful work, we’d love to hear from you. Apply today!

Schedule: Full-Time, Tuesday - Friday, 6:30am-5pm (Mondays + Weekends OFF)

Highlights of the Position:

• Compassionate, Collaborative Care: Demonstrate empathy, strong communication, and sound clinical judgment while supporting patients and care teams.
• Direct Provider Support: Assist providers with patient care, treatments, and clinical decision-making to ensure smooth, high-quality visits in a primary care setting that supports the whole person.
• Clinical Desktop & Chart Management: Conduct chart reviews, manage medication refills, and support pre-visit planning and other clinical requests.
• Patient Preparation & Procedures: Room patients, maintain exam spaces, administer medications and vaccines, draw blood, and process labs under provider direction.
• Quality & Compliance: Support adherence to quality standards and help implement best practices across the clinic.
• Patient & Team Engagement: Collaborate across clinical and administrative teams to enhance patient experience and clinic workflows while ensuring patients feel heard and respected.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Required:

• High school diploma or equivalent required.
• Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description, or MA Certification required.
• Will have up to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Initial and maintained Certification is highly encouraged and supported.

Preferred:

• Graduate of an accredited program for Medical Assistants, or
• CMA- Certification by the AAMA, or
• RMA- Certification by the AMT, or
• CCMA- Certification by the NHA.
• Or prepared to certify within 60 days of hire.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.