Job Description

The Medical Assistant (MA) will:

• Demonstrate the ability to maintain patient flow in the clinic.
• Demonstrate the ability to respond to requests for information in an appropriate way.
• Demonstrate the ability to perform procedures in the office setting, under direct supervision and direction of the practitioner.
• Demonstrate the ability to organize the clinic efficiently and effectively.
• Contribute to a pleasant and cooperative team environment.
• Demonstrate the ability to stock clinical rooms, order supplies and room patients as appropriate.
• Demonstrate the ability to accurately prepare and maintain patient charts.
• Cross cover in Podiatry and other Specialty Practices as needed.
• Schedule surgical procedures efficiently for General Surgery and Podiatry.

Requirements

• High school diploma or equivalent
• Medical Assistant Certification or equivalent experience
• Six (6) months’ customer service/clerical experience, including computer operation
• Experience in a physician office ( preferred)
• Basic Life Support (BLS) for Healthcare Providers
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.).
• Knowledge of clinical procedures, such as taking vital signs (temperature, blood pressure, pulse, and respiration rate), collecting patient specimens (blood, urine, etc.) administering medications (under the supervision of a healthcare provider), and assisting with minor surgical procedures.
• Knowledge of office tasks, including scheduling appointments, maintaining patient records, managing electronic health records (EHRs), verifying insurance information, and handling billing and coding processes.
• Excellent patient care and communication skills including the ability to explain procedures, educate patients on treatment plans, and provide emotional support.
• Possesses a thorough understanding of infection control protocols and safety measures to prevent the spread of diseases including proper hand hygiene, using personal protective equipment (PPE) correctly, maintaining a clean and sterile environment, and following safety regulations.
• Possesses a thorough understanding of medical ethics and legal principles, including patient confidentiality, informed consent, and compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Strong organizational and multitasking skills.
• Ability to prioritize responsibilities, manage time effectively, and adapt to changing situations in a fast-paced healthcare environment.

Salary Range: The base rate for this position is $19.00 - $22.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Springfield Hospital is proud to offer competitive wages, comprehensive benefits package including medical, dental and vision, 401k with an employer match, short- and long-term disability insurance, paid time off, and referral bonuses. Employees are part of a close-knit, mission-driven team that values collaboration and growth.