Job Description

Job Location: Grand Rapids, MI 49525Join Our Team as a Receptionist / Medical Assistant
Full-Time | Grand Rapids Location
Are you a friendly, compassionate person who enjoys helping others feel comfortable and cared for? We’re looking for a Receptionist / Medical Assistant to join our Grand Rapids team and be a welcoming presence for our patients every day.
This is a dual role where you’ll support both the front desk and clinical team, helping our practice run smoothly while providing excellent care and service to our patients.
What You’ll Do
- Greet patients with kindness and help them feel at ease
- Answer phones, schedule appointments, and assist with patient questions
- Support providers and clinical staff throughout the day
- Participate in team meetings, training, and quality improvement activities
- Help maintain a safe, organized, and positive environment
What We’re Looking For
- Caring, dependable, and enjoys working with people
- Comfortable in a busy medical office environment
- Strong communication skills and a positive attitude
- Organized and detail-oriented
- Interested in learning and growing professionally

Qualifications

Qualifications
- High school diploma required
- Graduate of a Medical Assisting program
- Medical office or patient-care experience is a plus
- Basic patient care skills and familiarity with medical office workflows
Reports to: Nursing Manager / Director of Nursing
Why You’ll Love Working Here
We’re proud of our supportive team culture and our commitment to compassionate, high-quality care. If you’re looking for a place where your work truly makes a difference—and where you’re valued as part of the team—we’d love to meet you.