Job Description

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About the role

• This is a fixed-term role. The Medical Assistant will provide high-quality clinical and administrative support to our Medical Assistant department on an as-needed basis. In this hourly role, you will work under the direction of licensed providers and clinical staff to deliver safe, efficient, and compassionate care to patients across a variety of settings. This position is ideal for an experienced Medical Assistant who has a strong commitment to patient service, clinical accuracy, and teamwork.

What you'll do

• Support providers with patient care, including rooming patients, obtaining and documenting vital signs, medical histories, and chief complaints.
• Prepare exam rooms, equipment, and supplies according to infection control and safety protocols.
• Perform basic clinical procedures within scope of practice, such as EKGs, specimen collection, point-of-care testing, and injections as permitted.
• Accurately document all patient encounters and clinical data in the electronic medical record (EMR).
• Assist with scheduling, check-in, check-out, and other front-desk tasks as needed to ensure smooth clinic flow.
• Provide clear instructions to patients regarding tests, procedures, and follow-up, reinforcing provider guidance.
• Maintain inventory of medical supplies and ensure exam rooms are clean, organized, and adequately stocked.
• Follow all clinic policies, procedures, and regulatory requirements related to patient safety, privacy, and compliance.
• Collaborate effectively with physicians, nurses, and other team members to support coordinated, patient-centered care.
• Adapt to varying schedules, locations, and patient volumes consistent with the per diem nature of the role.

Qualifications

• Minimum 1 year of experience as a Medical Assistant or similar clinical support role, preferably in an urgent care, emergency, or ambulatory care setting.
• Demonstrated proficiency in blood draws (phlebotomy), including safe venipuncture technique and specimen handling.
• Demonstrated proficiency in administering injections, including vaccines and medications, in accordance with provider orders and protocols.
• Demonstrated ability to perform and obtain quality EKGs, including proper lead placement and basic troubleshooting of equipment.
• Strong patient care skills, with the ability to interact compassionately and professionally with patients of all ages in a fast-paced environment.
• Experience with medical records documentation (electronic or paper), with attention to accuracy, completeness, and confidentiality.
• Professional phone etiquette and clear verbal communication skills for interacting with patients, providers, and staff.
• Ability to work 10-hour shifts with a 30-minute lunch and to adapt to changing patient volumes and priorities. Clinic hours are Monday - Friday 9:00AM - 7:00PM, Saturday - Sunday 8:00AM - 6:00PM.
• Knowledge of basic infection control practices and standard precautions in a clinical environment.
• Ability to stand, walk, and move throughout the clinic for extended periods and to assist with occasional lifting or positioning of patients as needed.