Job Description

The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve. We are looking to hire a dependable Medical Assistant for their Primary Care department to support high-quality patient care by delivering excellent customer service and collaborating with the care team. This role performs essential administrative and clinical duties to ensure efficient, smooth clinical operations. Schedule: Full-Time | 1.0 FTE What You’ll Do Key Responsibilities Welcome patients warmly and provide care with dignity, kindness, and compassion Deliver exceptional customer service to enhance the patient experience Coordinate access and completion of preventive care (HEDIS) for each scheduled patient using the i2i Huddle List Identify care gaps and initiate next steps for standing order items Coordinate with medical providers on additional items requiring provider orders Collect and document patient vitals, medical history, and chief complaints accurately in the medical record Administer immunizations, draw blood, and perform hematocrit and basic tests per clinician request or standing orders; review and update immunization records according to protocol Assist medical providers with exams, procedures, room setup, and in-room support Verify and update pharmacy information at each visit and update records accordingly Perform and document vision and hearing screenings as needed Provide visit summaries, coordinate next steps, and schedule recommended follow-up appointments Record all information in patient medical records per protocol Maintain clean, well-stocked exam rooms in accordance with OSHA guidelines Maintain assigned program logs as assigned by Supervisor and/or Clinic Manager Ensure compliance with Medical Assistant protocols Follow up on appointment no-shows as directed Participate actively in assigned care team meetings Maintain HIPAA compliance and strict patient confidentiality Promote smooth patient flow through effective communication, timely handoffs, and collaboration with the care team Perform other duties as assigned What We Are Looking For Qualifications, Skills and Attributes Medical Assistant certification and current CPR certification Excellent customer service and professional phone communication skills Strong computer, keyboarding, Windows, and data entry skills Bilingual English/Spanish preferred Ability to work effectively with diverse populations What You Can Expect Work Environment Active clinical environment requiring standing, sitting, walking, bending, lifting, reaching, and other physical activity Regular patient interaction requiring clear communication and professional support Documentation of patient notes, treatment plans, records, and reports Collaborative work in a shared office and patient-care setting Compensation and Benefits: Competitive Pay Medical, Dental and Vision Insurance Holiday Vacation and Sick Leave Employee Assistance Program Life Insurance (Basic + Voluntary) Tuition Reimbursement 403(b) Retirement plan with 6% match If you’re a dedicated Medical Assistant seeking a rewarding opportunity to grow your skills and contribute to a supportive healthcare team, we encourage you to apply and take the next step in your career.