Northfield Surgical Center of West Orange is a leading outpatient endoscopic facility specializing in colon cancer screening and gastroenterology. We are committed to delivering high-quality care with efficiency, safety, and compassion. Our team-centered environment supports patients, families, and staff every step of the way.

We are seeking Medical Assistant (Front Desk, Pre-Op & PACU Support) to join our team. In this role, you will provide excellent customer service, assist with patient registration, and support nursing staff as needed. You will be the first point of contact for our patients, setting the tone for a positive experience.

Responsibilities

• Assist nursing staff with patient care activities in the Pre-Operative and PACU departments
• Prepare patients for procedures and support patient flow throughout the surgical process
• Provide support to nursing staff as needed
• Provide exceptional customer service and communication to patients and families
• Greet patients and visitors with professionalism and courtesy
• Register patients, verify demographics, and ensure accurate documentation
• Answer phones and assist with scheduling
• Maintain a clean, organized, and efficient front desk environment
• Follow directions and work cooperatively in a fast-paced clinical setting

Qualifications

• Prior medical registration experience required
• Patient care experience required
• Bilingual in Spanish or Russian preferred
• Strong communication and interpersonal skills
• Excellent customer service and patient interaction abilities
• Ability to multitask effectively in a fast-paced environment
• Reliable, punctual, professional, and team-oriented
• Strong organizational skills with attention to detail
• Proficient in handling patient information with confidentiality and professionalism