Job Description

ABOUT AUSTIN REGIONAL CLINIC

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

RESPONSIBILITIES:

• Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
• Refills medication following the ARC refill protocols.
• Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam
• Follows clinic protocols and directions given by nursing team leader or supervisor.
• Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate.
• Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed.
• Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol.
• Responsible for reviewing EPIC triage call in basket for any callbacks.
• Cleans patient rooms as needed, including proper handling of dirty laundry.
• Ensures laundry cart is stocked with fresh linens on a daily basis.
• May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately.
• Maintains equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.)
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Works holiday shift(s) as required by Company policy.
• Staff Medical Assistant:
  • Provides patients with educational materials as directed.
  • Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
  • Responsible for reviewing result note in basket and calling /informing patients of normal lab results.
  • Reviews provider instructions regarding abnormal results.

QUALIFICATIONS:

Staff Medical Assistant:

Required:

• High school diploma or equivalent.
• Required to meet one of the following:
  • Medical Assistant experience, or
  • CNA/EMT/PCT(or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, or
  • Graduate of a medical assistant program.

Preferred:

• Six (6) months or more experience as a Medical Assistant.

Knowledge, Skills and Abilities

• Ability to administer medications & injections within scope of position within 90 days of hire.
• Knowledge of medical terminology.
• Excellent organizational skills.
• Excellent phone listening skills.
• Ability to multi-task in a fast-paced environment and manage competing priorities.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal & problem solving skills.
• Ability to work in a team environment.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate, factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.

Certificate/License

• Medical Assistant certification preferred.
• Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required.

Work Schedule: Monday - Friday - 8:00am-5:00pm