The Medical Assistant (MA)-Float Pool position is a float position that the MA will be assigned to various BCM clinics/locations. The MA should be proficient in taking vital signs, giving medications by various forms in their scope of practice, EMR, phone etiquette, flexible, and a fast learner. This position requires someone who is flexible, eager to learn, excellent communication skills, great customer service skills, great work ethics and a passion for helping others. Proficient in EMR systems preferably (EPIC). Comfortable with standing and moving around for long periods of time.

Job Duties

• Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collect specimens, EKGs/ECGs, and laboratory Point of Care Testing.
• Collects patient health history, performs medication reconciliation and enters information in EPIC.
• Administer Injections and medications as directed by medical provider.
• Notes the chief complaint/reason for patient's visit.
• Prepare equipment, examination rooms and clean instruments as directed.
• Assists with medical procedures and exams as needed.
• Instructs patients on general care and medicine procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post visit follow-ups.
• Uses the Ring Central-Live Answer to answer clinical calls (department specific).
• Responds to routine patient phone calls and MyChart messages and route to RN, ACP or Physician as needed.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Takes inventory of clinic supplies and order supplies as needed.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Flexible, dependable, hardworking, be adaptable, and willing to work in a float pool position.
• Other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two or more years of relevant experience as a Medical Assistant.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA,,AAH AAMP, or NPS).
• Current Basic Life Support (BLS) Certification through American Heart Association.