Job Description

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About The Role

The Medical Assistant Externship is an entry-level, hands-on learning opportunity within our Medical Assistant department. This role is designed for individuals with little to no prior experience who are enrolled in, or have recently completed, a Medical Assistant training program and are seeking real-world clinical exposure. Under close supervision of licensed clinical staff, you will support day-to-day patient care activities and administrative tasks while developing the skills, professionalism, and confidence needed for a career as a Medical Assistant. This is an hourly, per diem position, offering flexible scheduling to accommodate academic commitments or other responsibilities.

What You'll Do

• Work under the direct supervision of licensed medical and administrative staff to support daily clinic operations
• Greet patients, verify basic information, and assist with the patient check-in and check-out process
• Escort patients to exam rooms and help prepare them for visits by collecting basic information as directed (e.g., reason for visit, review of symptoms)
• Observe and, as appropriate and permitted, assist with taking and recording vital signs under supervision
• Support the maintenance of clean, safe, and well-stocked exam rooms and clinical areas
• Assist with preparing and organizing medical instruments and supplies according to established procedures
• Practice proper infection control techniques, including hand hygiene and standard precautions as instructed
• Assist with basic documentation in the electronic or paper medical record as directed and in accordance with policies
• Provide courteous, respectful, and confidential service to all patients, families, and visitors
• Collaborate with clinical and administrative team members to ensure efficient patient flow and a positive patient experience
• Participate in training, coaching, and feedback sessions to build clinical, technical, and professional skills
• Adhere to all clinical policies, safety procedures, and privacy regulations, including HIPAA and organizational standards
• Perform other related duties and learning activities as assigned, consistent with externship objectives and level of training

Qualifications

• Currently enrolled in or recently completed an accredited Medical Assistant or related healthcare training program
• No prior professional experience required; interest in gaining hands-on clinical and administrative experience in an outpatient or clinic setting
• Basic understanding of common medical terminology and clinical concepts learned through coursework or training
• Ability to follow instructions carefully and work under close supervision in a fast-paced environment
• Strong interpersonal and communication skills in English, with the ability to interact professionally with patients, families, and staff
• Demonstrated reliability, professionalism, and a strong desire to learn and develop new skills
• Ability to maintain patient confidentiality and handle sensitive information in accordance with privacy regulations and organizational policies
• Basic computer skills and willingness to learn clinic-specific software or electronic health record systems
• Physical ability to stand, walk, bend, and assist with patient-related tasks for extended periods, with or without reasonable accommodation
• Availability to work on an hourly, per diem basis with a flexible schedule as determined by department needs