Job Description

A Specialty Path to Whole-Person Health

Upperline Health is a leading multispecialty care group delivering comprehensive, whole-person care in specialty settings. We meet patients where they are — providing convenient, affordable care close to home while addressing not just the immediate issue, but the full health picture behind it. Founded in 2017 to change the way specialty care is delivered, Upperline brings together physicians, advanced practice providers, and an integrated care team to focus on root causes, improve outcomes, and keep patients healthier for the long term.

At Upperline, we do more than treat conditions.
We deliver care that stays with you.

WHY JOIN OUR TEAM?

• Competitive compensation
• Generous comprehensive benefit options include medical, dental and vision, 401K and PTO 
• Work Life Balance – Regular Weekday Clinic Hours
• Supportive interdisciplinary team

About the Endocrinology Medical Assistant Role

Upperline Health is seeking an Endocrinology Medical Assistantwho offers high quality, patient centered care in a value-based practice.

In our patient-centered and outcome driven environment the Endocrinology Medical Assistant supports patients in office with duties in-office such as rooming patients, obtaining medical history and taking vital signs as well as ensuring care beyond the moment by coordinating care, supporting extended care team efforts and conducting proactive outreach to improve outcomes and patient experience.

The ideal candidate is organized, patient-focused, and comfortable working at the top of their scope in a team-based care model. As Upperline continues to expand, this individual will be able to explore a wide range of career opportunities within the company.

Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment.

This role will be on-site in our Hobart and Valparaiso offices.

Endocrinology Medical Assistant Responsibilities

• Room patients and prepare them for examination by recording vital signs, medical histories, and current medications
• Perform point-of-care testing (e.g., blood glucose, HbA1c) and document results accurately
• Assist providers with procedures such as injections and specimen collection
• Administer medications and injections as directed (e.g., insulin, vitamin B12)
• Collect, label, and process laboratory specimens (urine, etc.)
• Educate patients on medication usage, glucose monitoring, and lifestyle modifications
• Accurately document clinical information in the electronic health record (EHR)
• Performs thorough and accurate medication reconciliation at each patient encounter by reviewing, verifying, and consolidating all prescription medications, over-the-counter drugs, supplements, and herbal products
• Manage in-basket messages, prescription refill requests, and prior authorizations
• Prepare and maintain equipment and supplies commonly used by the provider
• Identify barriers to care (transportation, medication access, health literacy) and escalate appropriately
• Participation in interdisciplinary team meetings & daily clinic team huddles
• Other related duties as deemed necessary by Upperline Health

Endocrinology Medical Assistant Qualifications

• Experience in endocrinology or chronic disease management is a plus
• Certified MA certification strongly preferred
• Demonstrates strong knowledge of medical terminology, disease processes, and basic pharmacology, including medication classifications, common indications, dosing ranges, and potential side effects
• Ability to accurately interpret provider documentation, diagnostic orders, and treatment plans
• Previous experience working in an EMR system – ideally, AthenaHealth
• Proficiency using Word, Excel and other Microsoft Office products is necessary
• Must have reliable transportation, valid driver’s license and minimum state required liability auto insurance
• Extremely strong customer-service orientation and work ethic
• Comfort managing multiple tasks and prioritizing in a fast-paced environment
• Empathy, professionalism, and cultural sensitivity
• Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful

Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time