Job Description

MA / MEDICAL ASSISTANT, JIS Orthopedics
Full-Time: Monday through Friday 7:30am-4:00pm, 8:00am-4:30pm with 30 minute lunch break
Department: Clinic Location New Albany
Responsible To: Clinical Director

Responsible for general MA functions such as H&P, communication with physicians and staff, as well as cleaning rooms. Handles physician messages.
Position Responsibilities/Standards: General

• Attend department, clinic or company meetings as required
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Attend required annual in-service programs.
• Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor.

Specific Duties

• Escort patients to room.
• EMR intake completed at time of service.
• Review H&P for New patients and/or new problems. Requires completion prior to physician seeing patient.
• Medical assistance as needed (casting, suture removal, draw injections, record prescriptions)
• Give instructions to patient with regard to issues with casts.
• Assist with physical therapy requests, off work requests, school notes.
• Assigning coding procedures performed and diagnosis determined by physician. Document on encounter form.
• Reviews encounter form for completeness and accuracy of coding, assuring all procedures and supplies noted.
• Responsible to receive and reply to medical related messages and prescription requests from patients. Record in patient record.
• Communication with physicians and staff.
• Responsible for compliance of OSHA regulations-biohazardous disposal.
• Order medical supplies as needed.
• Assist with medical records filing when necessary.
• Disposal of expired medications
• Facilitate scheduling outpatient testing and pre certification for MRI, CT, Bonescan, Dexascan and other tests as necessary.
• Assures exam rooms and clinic work areas are clean and tidy at all times for the next scheduled clinic.

Additional Duties

• Travel to satellite offices if necessary.
• Assist with scheduling outpatient testing and pre-certifications.

Other Duties

• Obtain the readings for MRIs and X-rays for the physician to review and diagnose. May require travel and follow up with local radiologists.
• Contact the ancillary services to align follow up care and promote the communication between all parties.
• Develop a streamline process for the message, written or verbal, to patient after review with physician.

Education/Experience Required:

• Must have a high school diploma or equivalent.
• Must be friendly, courteous and have good communication skills when greeting patients.

Physical Requirements:
Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.  Must be able to climb, pull, push and kneel.  Maximum unassisted lift = 25 lbs.  Average lift less than 10 lbs.