Job Description

Employment Duration: 3 months

Key Responsibilities:

Clinical:

• Perform routine clinical tasks such as vital signs, documentation, and assisting with procedures.
• Document the use of interpreters and coordinate interpreter services for medical appointments.
• Assist nurses, providers, and patients in preparation for exams and procedures.
• Complete competencies to perform or assist with procedures as required, including sterile processing procedures and instrument preparation.
• Act as a chaperone for medical providers as needed.
• Transport patients safely as directed.
• Monitor patient flow in and out of the clinic.
• Obtain specimens and perform single laboratory procedures, adhering to all policies and procedures.
• Prepare paperwork for biopsies, ensure documentation, and review wound care with patients.
• Update mandatory logs and complete referrals and authorizations as ordered.
• Assist physicians in writing and sending patient communications.
• Ensure compliance with infection control and safety protocols.
• Maintain locked medication cabinets at all times.

Communication:

• Demonstrate courtesy and professionalism in telephone communications.
• Notify providers of patient delays and service issues, advocating for patient punctuality.
• Share pertinent information with healthcare team members.
• Communicate provider delays to front office team and patients.
• Address patient issues and complaints using conflict management skills.
• Utilize electronic medical records for documentation within scope of practice.
• Act as a strong team player, building rapport with patients and working effectively with or without supervision.

Operations Maintenance:

• Maintain clean, well-stocked exam rooms and lab areas, ordering and organizing supplies.
• Review lab results and print for providers.
• Obtain insurance authorizations for medications and procedures.
• Schedule complex procedures and coordinate patient services.
• Assign breaks for other Hospital Assistants and ensure clinic coverage.
• Adhere to infection control procedures and equipment maintenance standards.

N/A

Required Qualifications:

• Relevant Medical Assistant experience in dermatology or experience in a surgical setting
• Active BLS/CPR certification