Job Description

At OnSite Dermatology, we believe that exceptional healthcare starts with an unwavering commitment to our patients—and our teams. As a leading national provider of mobile dermatology care, we bring top-tier services to seniors residing in retirement communities and facilities. We are looking for a Medical Assistant who is willing to travel to multiple senior living communities, to join our dynamic, fast-growing organization. If you are passionate about making a meaningful impact and thrive in a supportive, people-first environment, we want to hear from you!

Duties:

Clinical Support

• Prepare patients for examination, including rooming, and documenting chief complaints, intake.
• Assist the provider during examinations and procedures as needed.
• Ensure accurate and timely documentation support within the EMR (e.g., eDerm).
• Maintain clean and organized treatment areas at each facility.
• Assist with specimen handling and proper labeling per protocol.
• Support patient education as directed by the provider.

Patient Intake & Documentation

• Complete patient intake, including verification of demographics, insurance (if applicable), medical history, medications, and allergies.
• Accurately document patient information, visit notes, and updates in the EMR in real-time or as directed.
• Assist the provider with additional charting, including entering visit details, procedures, and follow-up instructions.
• Ensure charts are complete, accurate, and ready for provider review and sign-off.
• Maintain compliance with documentation standards and clinical protocols.

Patient Flow & Coordination

• Gather and escort patients from facility staff or waiting areas when needed.
• Coordinate with facility staff to ensure patients are ready and available for scheduled visits.
• Assist in managing patient flow to maintain provider efficiency.
• Communicate any delays, no-shows, or scheduling issues to the appropriate team.

Mobile & Travel Responsibilities

• Travel with the provider to multiple facilities in a single day, as scheduled.
• Assist with loading, transporting, and setting up clinical supplies and equipment.
• Ensure all necessary materials are available for each location.
• Maintain professionalism and represent the organization positively at all facilities.

Administrative Support

• Assist with verifying patient information and documentation completeness.
• Support coordination of follow-up care instructions as directed.

Communicate with internal teams (PCCs, CRCs, Account Managers) regarding patient or scheduling needs.

Qualifications

• Minimum 1 year of clinical experience, preferably in dermatology or outpatient care.
• Valid driver’s license and reliable transportation.
• Willingness and ability to travel between multiple facilities daily.
• Familiarity with electronic medical records (EMR); experience with dermatology systems preferred.
• Strong organizational and communication skills.

Additional Information

Job Type:

• Full-time, Mobile – will travel to several facilities each day
• Mon - Friday - 8:30am - 4:30pm

Experience:

• Minimum 1 year of clinical experience, preferably in dermatology or outpatient care. (Required)

Certifications/Licenses:

• Certified or Registered Medical Assistant preferred (CMA/RMA).