Responsibilities and Accountabilities
Escort migrant beneficiaries between IOM premises and designated healthcare facilities.
Ensure the comfort, dignity, and safety of beneficiaries throughout medical-related transport and appointments.
Support the completion and clarification of medical documentation required by beneficiaries, such as forms and prescriptions.
Assist with administrative procedures at medical facilities including registration, follow-up appointment scheduling, and documentation handling.
Provide emotional reassurance and basic psychosocial support during medical visits.
Communicate observed medical or psychological concerns of the beneficiaries to IOM medical staff or caseworkers, particularly highlighting any protection concerns.
Maintain clear and updated records of all accompaniment activities, administrative tasks completed, and any incidents or issues faced.
Coordinate with IOM medical personnel and external healthcare providers to facilitate smooth service provision.
Monitor and report daily activities, including any challenges encountered, to the Migration Health Unit.
Provide support in emergency health-related referrals and ensure close coordination with medical partners.
Perform such other duties that may be assigned by the supervisor.
EDUCATION
Bachelor’s degree in Nursing, Public Health, Social Work, or related field; or equivalent professional experience in healthcare/social services with two years of experience or ;
High school diploma with four years of relevant experience.
EXPERIENCE
Prior experience in a health-related setting or working with vulnerable groups (migrants, patients) is an asset.
Familiarity with administrative procedures in health institutions is desirable.
Sensitivity to cultural, gender, age, and disability issues.
SKILLS
SKILLS
Strong interpersonal, and communication skills.
Practical computer skills including MS Word, Excel and Outlook.
SECTION 5
Languages
REQUIRED
For all applicants, fluency in French and the local language (Arabic) is required (oral and written).
DESIRABLE
Working knowledge of English
Strong interpersonal, and communication skills.
Practical computer skills including MS Word, Excel and Outlook.
Established in 1951, the International Organization for Migration is the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society.
IOM works with its partners in the international community to assist in meeting the growing operational challenges of migration, advance understanding of migration issues, encourage social and economic development through migration and uphold the well-being and human rights of migrants.
More people are on the move today than at any other time in recorded history: 1 billion people – comprising a seventh of humanity. A variety of elements – not least the information and communications revolutions – contribute to the movement of people on such a large scale. The forces driving migration as a priority issue are: climate change, natural and manmade catastrophes, conflict, the demographic trends of an ageing industrialized population, an exponentially expanding jobless youth population in the developing world and widening North–South social and economic disparities.
